CESAR OCAMPO
Lexington,OK
Summary
Accomplished leader with a proven track record at Walmart, enhancing team productivity and customer satisfaction through strategic planning and effective inventory control. Excelled in P&L management and merchandising, fostering a culture of continuous improvement and collaboration. Bilingual with a knack for staff motivation and development, consistently meeting and surpassing goals.
Overview
17
17
years of professional experience
Work History
GM Coach | Stocking 1 Coach | Overnight Coach
Walmart
Store 743 | Oklahoma City, OK 73149
10.2021 - Current
- Fostered a positive work environment to improve team morale and productivity levels.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed and implemented strategies to increase sales and profitability.
- Reduced costs with thorough scheduling budget analysis and strategic financial planning.
- Conducted comprehensive competitor analyses to identify market trends and capitalize on emerging opportunities.
- Monitored daily on-hand discrepancies, inventory shrinkage and item outs.
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
Team Manager
Walmart
Store 139 | Purcell, OK 73080
11.2007 - 09.2021
- Developed a strong walmart culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Cross-trained existing and new employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Government
NEO
Miami Oklahoma2008
Skills
- Inventory Control (Shrink Reduction)
- P&L Management
- Merchandising expertise
- Consistently meet goals
- Performance Improvements
- Strategic & project Planning
- Leadership and team building
- Operations Management (manager on duty)
- Staff Motivation, Training and Development
- Bilingual (English & Spanish)
Accomplishments
- Received numerous commendations from supervisors for team building, mentoring and leadership skills.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
GM Coach | Stocking 1 Coach | Overnight Coach
Walmart
10.2021 - Current
Team Manager
Walmart
11.2007 - 09.2021
Government
NEO