INDIRA NUNEZ
Hudson County,New Jersey
Summary
Accomplished leader with a proven track record at the Superior Court of New Jersey, adept in procedure optimization and persuasive communication. Spearheaded initiatives reducing case backlog by 30%, and managed over 60 staff, enhancing operational efficiency. Fluent in Spanish, excels in policy development and data-driven strategic planning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CIVIL DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
Jersey City, NJ
09.2022 - Current
- Led team, conducted statistical analysis, and guided senior leadership on critical concerns.
- Managed administrative functions for Civil, Special Civil Part, and General Equity areas.
- Led production of Hudson Vicinage's court case management statistics, generating accurate and timely reports for key internal management purposes.
- Translated statistical trends and research findings into actionable insights for senior leaders.
- Planned, distributed, coordinated, and monitored work assignments of team members.
- Led initiatives targeting backlog reduction, achieving a notable 30% decrease in time from case filing to trial.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures, and controls.
- Set and monitored division-wide policies, procedures and cultural standards.
- Managed a team of 60+ staff members in the division, providing guidance and direction on day-to-day activities.
- Identified areas of improvement in operational processes or systems to increase efficiency and effectiveness.
ASSISTANT FAMILY DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
Jersey City, NJ
04.2021 - 09.2022
- Oversaw daily operations of Children in Court and Juvenile units within the Family Division.
- Executed comprehensive data analysis targeting critical concerns, aligning with S.M.A.R.T. (Specific, Measurable, Achievable, Relevant, and Time-bound) goals to minimize out-of-home placement duration.
- Supported the Children in Court Advisory Committee and its Race Equity Subcommittee with necessary reports.
- Supplied information to judges, attorneys, and community organizations facilitating strong communication and collaboration.
- Participated in task forces suggesting enhancements for administrative practices.
- Analyzed statistical trends and research findings to aid Children in Court Judges.
- Gathered and analyzed statistics regarding workload volume, backlog, and personnel activities.
- Investigated case management systems to identify issues and provide solutions.
EXECUTIVE DIRECTOR
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
Newark, NJ
06.2019 - 04.2021
- Coordinated communication between Board and higher authorities, related agencies of government, professional organizations, educational institutions, registrants, applicants for licenses, and the public.
- Implemented board's directives through detailed reports, correspondence, and research.
- Supervised staff with the processing of applications and documents related to education, as well as experience for admission to the licensing examinations; with the administration of the licensing examination; arrangement of schedules for tests; collection of fees; and procedures and controls related to complaints alleging illegal practices or violations of law and rules.
- Conducted thorough evaluation and analysis of licensure and certification applications.
- Drafted detailed qualifications and offered recommended approvals to the board.
- Conducted investigations through the Enforcement Bureau while receiving and summarizing collected evidence and submitting reports to the board for consideration and action plan.
- Conducted and attended informal hearings addressing violations.
- Conducted and engaged in formal proceedings concerning the revocation or suspension of licenses.
- Documented disciplinary actions on licenses and certificates following board decisions.
GOVERNMENT REPRESENTATIVE
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
Newark, NJ
12.2017 - 06.2019
- Oversaw licensure application processes, ensuring timely issuance of licenses to qualified individuals.
- Supported with the oversight of board operations and businesses including coordination of board meetings, keeping record of board decisions, and delivery of information to applicants and licensees of boards' determinations
- Determined discrepancies between use and management directives through thorough review of historical documents and current reports.
- Comprehensively researched on potential license violations concerns to isolate and solve issues.
- Acted as liaison between boards and national associations for licensees.
- Maintained engagement at seven professional board and committee meetings monthly and recorded minutes of determinations.
COURT SERVICES OFFICER
SUPERIOR COURT OF NEW JERSEY
Jersey City, NJ
08.2015 - 12.2017
- Coordinated with judges and team leaders to define priorities.
- Oversaw trial motion calendars and systematized workflow.
- Suggested practical solutions for difficulties experienced by the team members.
- Handled inquiries from team members, law clerks, and judges.
- Facilitated Landlord Tenant class in preparing mediation to incoming law clerks, as well as training sessions for incoming staff.
- Created training materials, including PowerPoint presentations, manuals, and flow charts.
- Prepared settlement agreements from consensus terms in landlord/tenant, small claims, and DC cases involving controversies up to $15,000.
- Oversaw a directive-aligned project that reduced expired writs backlog by over 90%.
LEGAL ADMINISTRATIVE ASSISTANT
LOW & LOW, LLC
Hackensack, NJ
04.2014 - 08.2015
- Conducted document review using advanced computer programs such as PACER
- Created legal documents such as pleadings, motions, contracts, and briefs utilizing Microsoft Office Suite
- Demonstrated knowledge of legal terminology while drafting letters and other correspondence for attorneys
- Provided administrative support to attorneys including filing, scheduling meetings, preparing reports, and managing calendars
Education
Ph.D. - PUBLIC POLICY AND ADMINISTRATION
WALDEN UNIVERSITY
Minneapolis, MN04-2026
MASTERS - PUBLIC ADMINISTRATION
AMERICAN PUBLIC UNIVERSITY
Charles Town, WV06.2021
BACHELOR OF ARTS (B.A.) - INTERPRETATION & TRANSLATION
RUTGERS UNIVERSITY
New Brunswick, NJ12.2009
Skills
- Procedure Optimization
- Policy Development
- Data-Driven Strategic Planning
- Project Implementation
- Team Recruiting and Onboarding
- Operational Records Review
- Persuasive communication
- Fluent in Spanish
Certification
Scrum Master Certification
Timeline
CIVIL DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
09.2022 - Current
ASSISTANT FAMILY DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
04.2021 - 09.2022
EXECUTIVE DIRECTOR
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
06.2019 - 04.2021
GOVERNMENT REPRESENTATIVE
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
12.2017 - 06.2019
COURT SERVICES OFFICER
SUPERIOR COURT OF NEW JERSEY
08.2015 - 12.2017
LEGAL ADMINISTRATIVE ASSISTANT
LOW & LOW, LLC
04.2014 - 08.2015
Scrum Master Certification
Ph.D. - PUBLIC POLICY AND ADMINISTRATION
WALDEN UNIVERSITY
MASTERS - PUBLIC ADMINISTRATION
AMERICAN PUBLIC UNIVERSITY
BACHELOR OF ARTS (B.A.) - INTERPRETATION & TRANSLATION
RUTGERS UNIVERSITY
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