Summary
Overview
Work History
Education
Skills
Languages
Timeline
Babysitter

Ines Castro Orantes

Hayward

Summary

Adaptable professional with diverse experience in training, customer service, and healthcare. Known for strong leadership and critical thinking skills, ready to support team effectiveness and improve overall service quality. Trained staff on best practices for front-of-house operations, enhancing guest satisfaction and overall functionality. Proven ability to develop training programs that drive growth and improve performance.

Overview

4
4
years of professional experience

Work History

Front of House Trainer

Chipotle
Hayward, CA
05.2025 - Current
  • Trained new team members on customer service standards and operational procedures, enhancing service quality and efficiency.
  • Monitored team performance, identifying areas for improvement and offering tailored support to boost team effectiveness.
  • Provided constructive feedback, fostering team growth and enhancing overall performance.

• Ensured compliance with food safety regulations and cleanliness standards.

Babysitter

Church of the Nazarene
Hayward, CA
12.2021 - Current
  • Engaged children in age-appropriate activities and games, promoting safety and supporting their growth and development.
  • Communicated regularly with parents about child's well-being and activities, ensuring trust and transparency.
  • Demonstrated reliability in completing assigned tasks, contributing to a positive and structured environment.

Medical Assistant Intern

St. Francis Urgent Care
Hayward, CA
06.2024 - 08.2024
  • Gained hands-on experience in healthcare setting, enhancing communication and organizational skills through direct patient interaction.
  • Recognized value of teamwork and patient care in fast-paced medical environment, contributing to positive patient experiences.
  • Assisted with patient check-ins and organized medical records to support efficient clinic operations.

Education

High School Diploma -

Hayward High School
Hayward, CA
06.2026

Skills

  • Onboarding new hires
  • Communication
  • Food Safety
  • Time Management
  • Critical thinking
  • Guest relations
  • Leadership
  • Adaptability
  • Listening

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Front of House Trainer

Chipotle
05.2025 - Current

Medical Assistant Intern

St. Francis Urgent Care
06.2024 - 08.2024

Babysitter

Church of the Nazarene
12.2021 - Current

High School Diploma -

Hayward High School
Ines Castro Orantes