Wendy McCurdy

• Oversaw front desk operations, facilitating seamless guest check-in and contributing to a positive first impression.
• Delivered exceptional customer service by promptly addressing inquiries and resolving issues to enhance guest satisfaction.
• Utilized Court Reserve reservation software to manage bookings and customer data, streamlining front desk operations.

Hired, trained, and led team of 12 agents to effectively sell ski passes using guest connect software, enhancing customer engagement.

Led a team of agents to sell passes on mountain at special events.

Currently teaching bicycle riding lessons for children in 'learn to bike' program.

Received recognition for exceptional customer service three times for outstanding customer service during 30-year career at Vail Resorts.

Served as secretary for South Side Place Park Board and treasurer for South Side Place Civic Club.

Chaired park renovation committee, earning 'Citizen of the Year' award for raising $70,000 for park improvements.

Organized holiday party at Houston Museum of Fine Arts, overseeing craft center and volunteers for 5,000 children.

Coordinated Boulder Tennis Association league, achieving highest increase in participation recognized by Colorado Tennis Association.

Led five teams as tennis captain, promoting team unity and competitive spirit.

• Contributed extensive volunteer hours across various school committees, including fundraising and event planning.
• Facilitated community engagement as room parent and liaison for new families joining the school.
• Supported educational initiatives through involvement in science fairs, health screenings, after prom and graduation ceremonies.

• Gained 7 years of experience teaching kindergarten, first grade, and preschool special education across diverse settings in Japan, Germany, Texas, and Connecticut.
• Developed engaging lesson plans aligned with curriculum standards.
• Implemented diverse teaching strategies to accommodate various learning styles.
• Facilitated classroom management to create a positive learning environment.