
Newly arrived in Miami, I am a dynamic and versatile professional with experience in telesales and customer service. Although my English is not yet perfect, I am determined to learn and adapt quickly. I possess excellent communication, time management, and organizational skills. My strong service orientation and ability to work under pressure allow me to thrive in dynamic environments.
• Childcare: Ensure the safety and well-being of the children daily.
• Assistance: Help children with daily tasks (meals, homework, activities).
• Meal preparation: Cook meals tailored to the children’s needs.
• Educational activities: Organize games and activities to stimulate their development.
• Transportation: Escort children to school and extracurricular activities.
• Housekeeping: Maintain cleanliness in the children’s living spaces.
• Communication: Keep parents informed about the children’s progress and needs.
• Personalized client reception and care: Provide attentive service, handling requests quickly and efficiently throughout their visit.
• Table service: Ensure smooth delivery of dishes and beverages while maintaining quality and service flow.
• Menu presentation: Assist clients in choosing dishes based on their tastes and preferences.
• Telephone call management: Respond to inquiries about the restaurant and handle reservation bookings.
• Maintenance of hygiene and cleanliness: Clean premises and equipment, take out the trash, and ensure a welcoming environment.
• Equipment maintenance: Clean glassware using the dishwasher based on dining room activity.
• Clearing and cleaning tables: Quickly reset tables after clients leave to ensure prompt service.
• End-of-service duties: Tidy up and organize the space at closing time to prepare for the next service.
• Identify the needs of clients or prospects by following a prospecting script.
• Present products or services in a clear and convincing manner.
• Handle client objections professionally.
• Qualify and update client databases.
• Schedule appointments for field sales representatives, if necessary.
• Achieve set performance targets (number of calls, conversion rates, etc.).
without the numbers:
Clear and Effective Communication
Patience and Empathy
Customer Service Orientation
Organization and Time Management
Adaptability and Flexibility
Teamwork
Stress Management
Dynamism and Energy
Self-confidence
Problem-solving Skills