Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ines Chabane

Miami,FL

Summary

Newly arrived in Miami, I am a dynamic and versatile professional with experience in telesales and customer service. Although my English is not yet perfect, I am determined to learn and adapt quickly. I possess excellent communication, time management, and organizational skills. My strong service orientation and ability to work under pressure allow me to thrive in dynamic environments.

Overview

6
6
years of professional experience

Work History

Nanny (au Pair)

The ALBOU Family
Miami, FL
09.2023 - 04.2024

• Childcare: Ensure the safety and well-being of the children daily.

• Assistance: Help children with daily tasks (meals, homework, activities).

• Meal preparation: Cook meals tailored to the children’s needs.

• Educational activities: Organize games and activities to stimulate their development.

• Transportation: Escort children to school and extracurricular activities.

• Housekeeping: Maintain cleanliness in the children’s living spaces.

• Communication: Keep parents informed about the children’s progress and needs.

Waitress

Au Petit Paris
France Paris
03.2020 - 08.2023

• Personalized client reception and care: Provide attentive service, handling requests quickly and efficiently throughout their visit.

• Table service: Ensure smooth delivery of dishes and beverages while maintaining quality and service flow.

• Menu presentation: Assist clients in choosing dishes based on their tastes and preferences.

• Telephone call management: Respond to inquiries about the restaurant and handle reservation bookings.

• Maintenance of hygiene and cleanliness: Clean premises and equipment, take out the trash, and ensure a welcoming environment.

• Equipment maintenance: Clean glassware using the dishwasher based on dining room activity.

• Clearing and cleaning tables: Quickly reset tables after clients leave to ensure prompt service.

• End-of-service duties: Tidy up and organize the space at closing time to prepare for the next service.

Telemarketing

Artisan Solidaire
France , Paris
06.2018 - 04.2019

• Identify the needs of clients or prospects by following a prospecting script.

• Present products or services in a clear and convincing manner.

• Handle client objections professionally.

• Qualify and update client databases.

• Schedule appointments for field sales representatives, if necessary.

• Achieve set performance targets (number of calls, conversion rates, etc.).

Education

Bachelor - Physical Sciences

Fresnel
France, Paris
07.2020

Skills

    without the numbers:

    Clear and Effective Communication

    Patience and Empathy

    Customer Service Orientation

    Organization and Time Management

    Adaptability and Flexibility

    Teamwork

    Stress Management

    Dynamism and Energy

    Self-confidence

    Problem-solving Skills

Languages

French
Native or Bilingual

Timeline

Nanny (au Pair)

The ALBOU Family
09.2023 - 04.2024

Waitress

Au Petit Paris
03.2020 - 08.2023

Telemarketing

Artisan Solidaire
06.2018 - 04.2019

Bachelor - Physical Sciences

Fresnel
Ines Chabane