Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ines Chabane

Miami,FL

Summary

Newly arrived in Miami, I am a dynamic and versatile professional with experience in telesales and customer service. Although my English is not yet perfect, I am determined to learn and adapt quickly. I possess excellent communication, time management, and organizational skills. My strong service orientation and ability to work under pressure allow me to thrive in dynamic environments.

Overview

6
6
years of professional experience

Work History

Nanny (au Pair)

The ALBOU Family
09.2023 - 04.2024

Childcare: Ensure the safety and well-being of the children daily.

Assistance: Help children with daily tasks (meals, homework, activities).

Meal preparation: Cook meals tailored to the children’s needs.

Educational activities: Organize games and activities to stimulate their development.

Transportation: Escort children to school and extracurricular activities.

Housekeeping: Maintain cleanliness in the children’s living spaces.

Communication: Keep parents informed about the children’s progress and needs.

Waitress

Au Petit Paris
03.2020 - 08.2023

Personalized client reception and care: Provide attentive service, handling requests quickly and efficiently throughout their visit.

Table service: Ensure smooth delivery of dishes and beverages while maintaining quality and service flow.

Menu presentation: Assist clients in choosing dishes based on their tastes and preferences.

Telephone call management: Respond to inquiries about the restaurant and handle reservation bookings.

Maintenance of hygiene and cleanliness: Clean premises and equipment, take out the trash, and ensure a welcoming environment.

Equipment maintenance: Clean glassware using the dishwasher based on dining room activity.

Clearing and cleaning tables: Quickly reset tables after clients leave to ensure prompt service.

End-of-service duties: Tidy up and organize the space at closing time to prepare for the next service.

Telemarketing

Artisan Solidaire
06.2018 - 04.2019

Identify the needs of clients or prospects by following a prospecting script.

Present products or services in a clear and convincing manner.

Handle client objections professionally.

Qualify and update client databases.

Schedule appointments for field sales representatives, if necessary.

Achieve set performance targets (number of calls, conversion rates, etc.).

Education

Bachelor - Physical Sciences

Fresnel
France, Paris
07.2020

Skills

    without the numbers:

    Clear and Effective Communication

    Patience and Empathy

    Customer Service Orientation

    Organization and Time Management

    Adaptability and Flexibility

    Teamwork

    Stress Management

    Dynamism and Energy

    Self-confidence

    Problem-solving Skills

Languages

French
Native or Bilingual

Timeline

Nanny (au Pair)

The ALBOU Family
09.2023 - 04.2024

Waitress

Au Petit Paris
03.2020 - 08.2023

Telemarketing

Artisan Solidaire
06.2018 - 04.2019

Bachelor - Physical Sciences

Fresnel
Ines Chabane