Dynamic and disciplined professional with a proven track record in the United States Coast Guard, excelling in leadership, emergency response, and teamwork. Demonstrated adaptability and problem-solving skills in high-pressure environments. Bilingual with a commitment to excellence, significantly enhancing operational efficiency and customer satisfaction in diverse roles.
Overview
2
2
years of professional experience
Work History
Non-Rate Petty Officer (NONPO)
United States Coast Guard
07.2024 - 08.2024
Led and motivated team members during daily operations and training exercises, fostering a high level of discipline and teamwork.
Applied leadership skills in coordinating and executing search and rescue missions, ensuring effective and timely responses to maritime emergencies.
Conducted regular maintenance and inspections of Coast Guard vessels and equipment, adhering to stringent safety and operational standards.
Utilized knowledge gained from basic training to perform critical tasks, including navigation, communication, and emergency response, under high-pressure conditions.
Participated in physical training and drills, maintaining peak physical readiness and preparedness for mission-critical assignments.
Customer Service Associate
Fort Buchanan Commissary
06.2023 - 07.2024
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Kept customer spaces clean, neat and organized for maximum appeal.
Worked flexible schedule and extra shifts to meet business needs.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Navigated challenging customer interactions and addressed situations as needed, maintaining a safe and professional work environment.
Babysitter
Families In My Community
08.2022 - 06.2024
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Enforced rules and managed behavior through developmentally appropriate discipline.
Introduced children to educational games and activities to boost learning.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Quickly responded to accidents or injuries by administering appropriate first aid, such as cleaning and dressing wounds, to ensure the child’s safety and comfort.
Remained calm and composed during emergencies, effectively communicating with parents and emergency services as needed.
Government Purchase Card Approving Official at United States Coast Guard Sector Ohio ValleyGovernment Purchase Card Approving Official at United States Coast Guard Sector Ohio Valley