Inesa Nemyrovska
Brooklyn,NY
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and the ability to get things done quickly and efficiently.
Overview
6
6
years of professional experience
Work History
Discharge Department Agent
Airline Ticketing Agency Tickets.ua
2019.06 - 2023.06
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services
- Proficient in working with different IT systems and software
- Due to the large volume of work, I learned to do everything quickly and efficiently at the same time
- Achieved career growth within the company, advancing to higher positions
Sales Representative at Call Center
Mobile Operator 'Kyivstar'
2018.09 - 2019.02
- Expanded customer base through cold calling, networking, and relationship building
- Increased sales revenue by identifying and targeting high-potential accounts
- Efficiently worked with various IT systems and software
Hotel Administrator
Rivoli City Club
2017.08 - 2018.08
- Demonstrated ability to tailor interactions to diverse clientele and resolve issues effectively
- Exhibited high levels of communication and efficiency in high-pressure situations
- Managed daily operations for a seamless guest experience, including staff scheduling and room allocation
- I was also responsible for serving guests at breakfast: making coffee, serving and collecting dishes
Education
Bachelor of Science - Clinical Psychology
Interregional Academy of Personnel Management
Lviv, Ukraine06.2022
Associate of Science - Restaurant And Food Services Management
Chernivtsi Cooperative Economic And Legal College
Chernivtsi, Ukraine06.2018
Skills
- Marketing Management
- Positive Attitude
- Critical Thinking
- Customer service and care
- Order Fulfillment
- Menu Memorization
Timeline
Discharge Department Agent
Airline Ticketing Agency Tickets.ua
2019.06 - 2023.06
Sales Representative at Call Center
Mobile Operator 'Kyivstar'
2018.09 - 2019.02
Hotel Administrator
Rivoli City Club
2017.08 - 2018.08
Bachelor of Science - Clinical Psychology
Interregional Academy of Personnel Management
Associate of Science - Restaurant And Food Services Management
Chernivtsi Cooperative Economic And Legal College