Summary
Overview
Work History
Education
Skills
Timeline
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Inesa Nemyrovska

Inesa Nemyrovska

Brooklyn,NY

Summary

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and the ability to get things done quickly and efficiently.

Overview

6
6
years of professional experience

Work History

Discharge Department Agent

Airline Ticketing Agency Tickets.ua
06.2019 - 06.2023
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services
  • Proficient in working with different IT systems and software
  • Due to the large volume of work, I learned to do everything quickly and efficiently at the same time
  • Achieved career growth within the company, advancing to higher positions

Sales Representative at Call Center

Mobile Operator 'Kyivstar'
09.2018 - 02.2019
  • Expanded customer base through cold calling, networking, and relationship building
  • Increased sales revenue by identifying and targeting high-potential accounts
  • Efficiently worked with various IT systems and software

Hotel Administrator

Rivoli City Club
08.2017 - 08.2018
  • Demonstrated ability to tailor interactions to diverse clientele and resolve issues effectively
  • Exhibited high levels of communication and efficiency in high-pressure situations
  • Managed daily operations for a seamless guest experience, including staff scheduling and room allocation
  • I was also responsible for serving guests at breakfast: making coffee, serving and collecting dishes

Education

Bachelor of Science - Clinical Psychology

Interregional Academy of Personnel Management
Lviv, Ukraine
06.2022

Associate of Science - Restaurant And Food Services Management

Chernivtsi Cooperative Economic And Legal College
Chernivtsi, Ukraine
06.2018

Skills

  • Marketing Management
  • Positive Attitude
  • Critical Thinking
  • Customer service and care
  • Order Fulfillment
  • Menu Memorization

Timeline

Discharge Department Agent

Airline Ticketing Agency Tickets.ua
06.2019 - 06.2023

Sales Representative at Call Center

Mobile Operator 'Kyivstar'
09.2018 - 02.2019

Hotel Administrator

Rivoli City Club
08.2017 - 08.2018

Bachelor of Science - Clinical Psychology

Interregional Academy of Personnel Management

Associate of Science - Restaurant And Food Services Management

Chernivtsi Cooperative Economic And Legal College

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Inesa Nemyrovska