Overview
Work History
Education
Skills
Timeline
Generic

Noah Westhauser

Hartford

Overview

3
3
years of professional experience

Work History

Electronics Department Manager

Target
Delafield
07.2024 - Current
  • Delegated work to staff, setting priorities and goals.
  • Established operational procedures for receiving, processing, and stocking merchandise.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Developed and maintained relationships with suppliers, vendors, and customers.
  • Maintained records of all electronic transactions completed by the store.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Recruited and trained new employees to meet job requirements.
  • Created and managed budgets for travel, training, and team-building activities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Managed inventory levels to ensure optimal stock availability.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Monitored customer service standards within the electronics department.
  • Analyzed customer requirements to determine appropriate technology solutions.
  • Coordinated with vendors for resolution of any third-party product related issues.
  • Ensured compliance with all applicable laws relating to sale of electronic devices.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Established strong relationships with customers by providing exceptional customer service.
  • Promoted available products and services to customers during service, account management and order calls.
  • Inspected returned items for damage before processing returns or exchanges.
  • Provided technical support to customers on various Apple products, including iPhones, iPads, MacBooks, and iMacs.
  • Managed product displays, ensuring items are well-organized, visible, and labeled correctly.
  • Assisted customers in selecting and purchasing electronic products based on their needs and specifications.
  • Developed and updated electronic product knowledge materials for team use, enhancing team performance.
  • Demonstrated product features by employing knowledge of technology and gadgets.
  • Demonstrated product functionalities and features to customers, ensuring clarity and understanding.
  • Handled returns and exchanges according to company policies.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Educated customers on various product offerings, including products, enabling better buying decisions.
  • Provided expert advice on the latest electronic devices, including features, benefits, and usage.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Conducted quality assurance inspections on all repaired or upgraded electronic components and assemblies.
  • Contributed to the store's social media channels by promoting products and special offers, increasing online engagement and sales.
  • Conducted price comparisons to ensure competitive pricing and relayed information to management for adjustments.
  • Maintained current knowledge of special savings, sales, promotions and other offerings to enhance customer support.
  • Provided technical support and troubleshooting assistance for customers experiencing difficulties with their electronic purchases.
  • Maintained updated knowledge through continuing education and advanced training.

Department Manager

Skogen's Festival Foods
Hartford
10.2022 - 06.2024
  • Assistant Grocery manager promoted to salaried store Bakery manager with the company
  • Managed daily operations, ensuring efficient workflow and productivity.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and implemented strategic departmental plans to achieve company targets.
  • Provided technical support as needed when troubleshooting issues related to equipment or software.
  • Delegated work to staff, setting priorities and goals.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Led team meetings to communicate targets, share updates, and gather feedback.
  • Utilized technology and software for inventory management and sales reporting.
  • Ensured compliance with all safety regulations in the workplace.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
  • Participated actively in strategic planning sessions with top executives from different divisions.
  • Proposed or approved modifications to project plans.
  • Initiated and managed projects aimed at operational improvements and efficiency gains.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Created and managed budgets for travel, training, and team-building activities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Set and managed departmental budgets, controlling expenses to meet financial goals.
  • Balanced workloads to meet targets without overtaxing employees.
  • Produced thorough, accurate and timely reports of project activities.
  • Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
  • Monitored inventory levels, ensuring optimal stock and minimizing waste.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Analyzed competitors and market trends to identify opportunities for growth and differentiation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
  • Resolved customer complaints and issues promptly and professionally.
  • Developed promotional campaigns to increase brand recognition in target markets.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Implemented quality control measures to uphold company standards.
  • Analyzed sales data and market trends to adapt strategies and maximize profitability.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Developed new recipes that appealed to customers' taste preferences while meeting nutritional guidelines.

Front End Manager

Walmart
Hartford
01.2022 - 10.2022
  • Assisted senior management in decision making by providing insights into customer requirements.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed performance metrics to optimize website usability.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw shelf inventory and customer-focused loss prevention strategies.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Developed strategies to improve customer satisfaction and loyalty.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Conducted transactions, confirming patient information, and processing according to standard protocol.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Implemented quality control measures to uphold company standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.

Shift Manager

Walgreens
Hartford
09.2021 - 01.2022
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Developed pricing schedules, costing for materials, and compliance statements.
  • Coached employees on interactions with customers to drive exceptional service.
  • Analyzed sales data to identify trends and areas for improvement.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Ensured compliance with food safety regulations and quality standards.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Upheld company standards and compliance requirements for operations.
  • Reviewed security footage regularly for suspicious activities or theft attempts.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Identified needs of customers promptly and efficiently.
  • Responded quickly and effectively to emergency situations as they arose.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Taught staff upselling techniques to meet revenue targets.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Operated a variety of machinery and tools safely and efficiently.

Education

High School Diploma -

Hartford Union High School
Hartford, WI
11-2021

Skills

  • Store operations
  • Merchandising strategies
  • Electronics repair
  • Policy administration
  • Business administration
  • Cost control
  • Business planning
  • Goal setting
  • Management consultation
  • Time management abilities
  • Budget administration
  • Teamwork
  • Profit and loss management
  • Performance evaluation
  • Staff development
  • Communication skills
  • Time management
  • Administration and reporting
  • Quality control
  • Corporate governance
  • Cost reduction
  • Innovation management
  • Attention to detail
  • Vendor management
  • Task prioritization
  • Reliability
  • Customer service
  • Revenue growth
  • Professional and courteous
  • Supply chain management
  • Multitasking Abilities
  • Technical proficiency
  • Talent acquisition
  • Project planning
  • Risk management
  • Positive attitude
  • Managing operations and efficiency
  • Human resources management
  • Training and development
  • Performance reviewing
  • Strategic planning
  • Work Planning and Prioritization
  • Idea development and brainstorming
  • Problem-solving aptitude
  • Revenue forecasting
  • Scheduling and coordinating
  • Continuous improvement
  • Process improvement
  • Change management
  • Active listening
  • Marketing management
  • Financial management
  • Market research
  • Reporting and documenting
  • Resource allocation
  • Program development
  • Interpersonal communication
  • Customer relations
  • Professionalism
  • Marketing strategy
  • Business intelligence
  • Preventive Maintenance
  • Recruitment and hiring
  • Analytical skills
  • Issue resolution
  • Project management
  • Repair services
  • Regulatory compliance
  • Troubleshooting and diagnosis
  • Maintenance and repair
  • User support
  • Troubleshooting
  • Program support
  • Risk mitigation
  • Equipment calibration
  • System upgrades
  • System Tests
  • Data analysis
  • Power Tools and Equipment
  • Workload management

Timeline

Electronics Department Manager

Target
07.2024 - Current

Department Manager

Skogen's Festival Foods
10.2022 - 06.2024

Front End Manager

Walmart
01.2022 - 10.2022

Shift Manager

Walgreens
09.2021 - 01.2022

High School Diploma -

Hartford Union High School
Noah Westhauser