Inetta B. Whitfield
Washington
Summary
Dynamic security professional with extensive experience at Providence Hospital, excelling in surveillance techniques and crisis management. Proven track record in compliance enforcement and effective report writing, ensuring safety and satisfaction. Adept at investigating incidents and fostering strong customer relations, consistently enhancing operational efficiency and security protocols.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Special Police Officer
Providence Hospital
Washington
10.2005 - Current
- Ensured compliance with laws and regulations to protect rights of individuals, preserve peace, and assist police during emergencies.
- Investigated and filed reports on incidents including burglary, assaults, vandalism, threats, and vehicle accidents to support law enforcement efforts.
- Enforced rules and procedures for company operations and parking regulations to maintain order and safety.
- Performs watch surveillance techniques at designated areas and monitored television and radio monitors.
- Ensured appropriate coverage assignments and completed all related tasks.
- Conducts quality control procedures and assure compliance with all federal and state laws.
- Maintains excellent customer relations and communications with customers and assured satisfaction.
Security Guard
Universal Protective Service
Washington
07.2015 - 10.2017
- Monitored and protected property against criminal activity and damage, ensuring a safe environment.
- Monitor the flow of people and employees and respond in emergency situations.
- Enforced rules and regulations to proactively prevent criminal activity.
- Monitor point of access in the building or property to allow entry only to individuals with the correct identification or authorization.
- Maintained surveillance of property through patrolling grounds and utilizing closed-security monitoring and alarm systems.
Security Guard
Guardsmark Security
Washington
07.2013 - 07.2015
- Monitored and protected property against criminal activity and damage, ensuring safety and security.
- Monitor the flow of people and employees and respond in emergency situations.
- Enforced rules and regulations to proactively prevent criminal activity.
- Monitor point of access in the building or property to allow entry only to individuals with the correct identification or authorization.
- Maintained surveillance of property through patrolling and closed-security monitoring systems to deter incidents.
Operation Support Specialist/Record Manager
Pentagon Police Communication Center/Emergency Operations Center (PPC/EOC)
Arlington
05.1995 - 04.2010
- Managed various day-to-day operations of the PFPA (Pentagon Force Protection Agency) command and control systems, including acting as shift supervisor, working as a team, and communicating effectively during events.
- Utilize, Incident/Crime Information System (ICIS), Virginia Criminal Information Network (VCIN), and Parking Control System to retrieve reports, conduct CCH (Criminal History Checks) along with adjudicating the CCH, verify parking permits, and enter lost or stolen items into a database NCIC/VCIN, ensure proper operation and timely completion of logs; handle alarms in the absence of the alarm technician.
- Demonstrated problem-solving skills by effectively addressing challenges in operational processes.
- Coordinated inventory certification for Pentagon Operations Center and Pentagon Police Department, ensuring timely validation and correction of annual inventory through analysis of source documents and reconciliation of errors.
- Applied knowledge of records management laws, regulations, and policies, particularly in files, orders/directives, forms, and records management.
- Independently briefs proper authorities relative to time sensitive and emergency situations.
- Provides support to integrating security forces and resources during crises, events, and exercises supporting Pentagon, DOD employees and facilities.
- Conducted studies and special projects to enhance performance and efficiency of records management programs and operations, directly contributing to improved workflows.
- Developed new procedures in a Dispatcher capacity, which accurately tracks missing/incomplete reports, units on break, special assignments, and equipment malfunctions.
- Monitors and reviews all stock levels and inventories (law enforcement sensitive and non-sensitive) ensuring the accurate and up-to-date accounting and proper security of all authorized items according to standardized regulations and procedures; and determining when items will be ordered and quantity needed.
- Handled FOIA (Freedom of Information Act) requests for PPD records.
- Experienced with electronic records management policies, procedures, technologies, solutions and applications; and in the planning, design, and implementation of electronic records management systems to address electronic records management issues.
- Provides support to the Pentagon Office of Emergency Management as the Records Management Officer and Records Program Manager with transferring official records to and from the Agency Record Center and to the National Archives and Records Administration (NARA), researching guidance and providing assistance to program offices on the records management program and the life cycle management of Agency records, assisting with the development, review and update of agency records management policies and guidance, records disposal schedules, and file plans and providing support and guidance on electronic recordkeeping, completing and processing Time and Attendance records.
- Supported e-documents by cataloging documents and publications, creating abstracts for efficient reviews, and maintaining instructions for uploading agency reports to ensure consistency.
Security Inspector
Wackenhut Security
Aiken
06.1984 - 03.1985
Correctional Officer
Augusta Correctional
Grovetown
12.1982 - 05.1984
Police Officer
Augusta
10.1979 - 12.1982
Education
Certificate -
Records Management Concepts
College Parking, MD04.2008
Certificate -
Records Scheduling
College Parking, MD11.2007
Certificate -
Basic Records Management
College Parking, MD03.2006
Certificate - Computer Programming (QBASIC), PC preventative Maintenance; Troubleshooting, LAN Concepts and Novell NetWare
Computer Technology
USDA Graduate09.1998
Certificate -
Correctional Officer Training, Tifton College
GA12.1979
Certificate -
Police Officer Training, DSRA Law Enforcement Academy
Augusta, GA02.1979
Paine College
Augusta, GA05.1973
Skills
- Surveillance techniques
- Surveillance systems
- Investigation procedures
- Emergency response
- Crisis management
- Compliance enforcement
- Report writing
Certification
Had a certification in Phlebotomy
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteSalary Range
$25/hr - $1000/hrTimeline
Security Guard
Universal Protective Service
07.2015 - 10.2017
Security Guard
Guardsmark Security
07.2013 - 07.2015
Special Police Officer
Providence Hospital
10.2005 - Current
Operation Support Specialist/Record Manager
Pentagon Police Communication Center/Emergency Operations Center (PPC/EOC)
05.1995 - 04.2010
Security Inspector
Wackenhut Security
06.1984 - 03.1985
Correctional Officer
Augusta Correctional
12.1982 - 05.1984
Police Officer
10.1979 - 12.1982
Certificate -
Records Management Concepts
Certificate -
Records Scheduling
Certificate -
Basic Records Management
Certificate - Computer Programming (QBASIC), PC preventative Maintenance; Troubleshooting, LAN Concepts and Novell NetWare
Computer Technology
Certificate -
Correctional Officer Training, Tifton College
Certificate -
Police Officer Training, DSRA Law Enforcement Academy
Paine College