Inez Angeles

Scan in all returned items coming back to the warehouse from drivers. Put returns back in the correct pick and assure all paperwork is noted correctly for proper credit to be issued to buyer.

Assist in customer request for fee reimbursement, transaction verification, claims and replacement of cards.

I open and close the register depending on my schedule. I assist customers with purchases and recover items to put back into their assigned area.

• Reviewed applications with each contract based on the contract guideline, received incoming calls and made outgoing calls as needed to request customer documentation

• Assisted customers in verification of account, transactions, returns, refunds, replacement, provided Requested information on products, monthly payment and updates on monthly subscriptions

• Responsible for greeting and discharging patients, data entry, providing a balance sheet at the end of business day with productivity, filling medical records, faxed requested documents from other providers and pharmacies, assisted medical assistant with laboratory requisition forms as needed, requested medical records from hospitals and other providers when necessary, transactions for co-payments, deductibles, medical record payments, immigration paperwork payments, issued outgoing calls to patients to remind of appointment and any charges pending for office, maintained a clean area

• Responsible for incoming calls assisting customers with monthly plans providing further information for assistance And transactions

• Transcribed doctors notes to immigration paperwork as requested, provide customer service for incoming and discharged patients, medical records, data entry, faxed and received faxed document