Inez Craven,CMBP
Baltimore,MD
Summary
To obtain a career in the medical field Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Sale Gernalist
IKEA
Baltmore, MD
01.2022 - 02.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained schedule of class assignments to meet deadlines.
FLOAT Medical Assistant
Medstar harbor Primary Care
08.2019 - 08.2020
- Worked in several different departments (Urgent care, Primary Care)
- Performed initial patient assessments, including vital signs, medical histories and physical exams.
- Maintained patient records through charting of clinical notes and documentations.
- Answered phone calls from patients seeking advice or information regarding their health concerns.
- Filed insurance claims forms accurately and promptly.
Medical Assistant
America of Recovery Center
01.2018 - 04.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Dietary aide
Lorien Columbia Senior and Living Disability
Columbia, MD
11.2016 - 05.2017
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Kept records of meal service for accurate billing.
- Maintained a safe working environment by following all safety protocols.
Education
Medical Assistant Certification -
Brightwood College
02.2018
Graduation -
Howard High School
05.2017
Some College (No Degree) - CMBP (Certified Medical Billing Professional) Desi
Medicalbillingcourse.com
OnlineSkills
- Billing and Collection Procedures
- Medical Transcription
- Claims review
- Records Management
- HIPAA Compliance Certification
- Payment Collection
- Medical Terminology
- Medical Billing
References
- Cherlyne Yavo, Supervisor, (770)-823-4596
- Elizabeth Avril, Coworker, (443)-670-4366
Timeline
Sale Gernalist
IKEA
01.2022 - 02.2024
FLOAT Medical Assistant
Medstar harbor Primary Care
08.2019 - 08.2020
Medical Assistant
America of Recovery Center
01.2018 - 04.2019
Dietary aide
Lorien Columbia Senior and Living Disability
11.2016 - 05.2017
Medical Assistant Certification -
Brightwood College
Graduation -
Howard High School
Some College (No Degree) - CMBP (Certified Medical Billing Professional) Desi
Medicalbillingcourse.com
Similar Profiles
Véronique Plier SousaVéronique Plier Sousa
Responsable de vente at IKEAResponsable de vente at IKEA
Juveisy VazquezJuveisy Vazquez
Loss Prevention Officer at IKEALoss Prevention Officer at IKEA
Melissa SengsouvanhMelissa Sengsouvanh
Sales Assistant at IKEASales Assistant at IKEA
Sarah HodgeSarah Hodge
Customer Returns Agent at IKEACustomer Returns Agent at IKEA
Devin S. SmithDevin S. Smith
Pet Sitter at Friends and FamilyPet Sitter at Friends and Family