INFANT ROACHO
El Paso
Summary
Reliable, safety focused professional with experience in technical operations, maintenance, and leadership roles. Hold an Associate's Degree in Criminal Justice and a U.S. Department of Labor recognized Electromechanical Technician apprenticeship. Proven ability to troubleshoot complex systems, follow strict procedures, and work effectively in high responsibility environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Reliability Maintenance Engineer (Mechatronics & Robotics Technician)
Amazon.com
El Paso
05.2024 - Current
- Executed preventive and predictive maintenance to minimize equipment downtime.
- Maintained and troubleshot automated, mechanical, PLC, electrical, and robotic systems.
- Diagnosed and repaired mechanical and electronic components in automated equipment.
- Conducted root cause analysis to identify system failures.
- Collaborated with operations teams to ensure compliance with safety standards.
Robotics Floor Monitor
Amazon.com
El Paso
11.2021 - 05.2024
- Ensured safety of employees and robotic systems through strict protocol enforcement.
- Monitored workflows and communicated safety updates to leadership effectively.
- Performed maintenance on robotics equipment, troubleshooting complex system issues as needed.
COVID Site Supervisor
Longview Technical Services
El Paso
07.2020 - 02.2021
- Supervised daily operations while enforcing health regulations and implementing safety protocols.
- Coordinated project schedules and allocated resources effectively among multiple teams.
- Managed a team of over 10 site staff members to ensure adherence to safety and quality standards.
Customer Service Representative
Alorica
El Paso
01.2020 - 06.2020
- Delivered professional customer service, resolving concerns efficiently and supporting process enhancements.
- Assisted customers with inquiries, addressing issues promptly to ensure satisfaction.
- Managed escalated customer concerns with professionalism and empathy, fostering positive relationships.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX12-2025
Mechatronics Coursework - Mechatronics
Lehigh Carbon Community College
Schnecksville, PA08-2024
Skills
- Safety & Compliance
- Preventive & Predictive Maintenance
- Mechanical, Electrical & Robotics Troubleshooting
- Operations & Process Improvement
- Leadership
- Risk & Hazard Identification
- Data Tracking & Reporting
- Customer Service
Certification
• Electromechanical Technician Apprenticeship, U.S. Department of Labor (Amazon.com Services, Inc.)
• CPR / AED Certification
• Electrical Systems
• PLC Systems
• Mechanical Power Systems
• Pneumatic Systems
• CPR / AED Certification
• Electrical Systems
• PLC Systems
• Mechanical Power Systems
• Pneumatic Systems
Timeline
Reliability Maintenance Engineer (Mechatronics & Robotics Technician)
Amazon.com
05.2024 - Current
Robotics Floor Monitor
Amazon.com
11.2021 - 05.2024
COVID Site Supervisor
Longview Technical Services
07.2020 - 02.2021
Customer Service Representative
Alorica
01.2020 - 06.2020
Associate of Arts - Criminal Justice
El Paso Community College
Mechatronics Coursework - Mechatronics
Lehigh Carbon Community College