Infinite Ahmad
Jersey City,NJ
Summary
With a proven track record at Infinise Outsourcing, I excel in hardware management and software troubleshooting, enhancing system efficiency by over 30%. My strong analytical skills and problem-solving prowess have consistently resolved complex IT challenges. Expert in installing and maintaining computer equipment, I thrive in dynamic environments, delivering exceptional customer service and technical solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Computer Technician/ IT
Infinise Outsourcing
Jersey City, NJ
06.2022 - 07.2024
- Hardware Management
- Software troubleshooting
- Cloud computing
- Networking
- Operating system support
- Work remotely and diagnose and correct software, hardware or connectivity problems
- Examined electrical components and identifying errors in the circuits and wiring
- Computer Analyst (as needed)
Computer Analyst
ALSTON PARTNERS
Kearny, NJ
12.2022 - 06.2024
- Repaired and reviving efficiency of customers' computers
- Examined electrical components and identifying errors in the circuits and wiring
- Soldering the broken parts and tightening the loose connections to rectify the malfunctioning
- Freeing the computer systems of viruses, spyware or Trojans
- Repairing computer parts such as keyboards, mouse, speakers, monitors, etc
- Setting up Bios
- Computer Builder
- Set up Motherboard
- Graphic Design
- Video production/photography
Sales Associate/Cashier/Customer Service
ZUMIEZ
New York, NY
02.2020 - 01.2022
- Process sales transactions
- Enter and process online orders
- Greet customers and answer queries
- Process Returns
- Assist with stocking shelves and removing outdated merchandise
- Transfer store items to other Zumiez locations
- Monitor sales floor
Sales Associate and Stock
Guess
New York, NY
12.2019 - 01.2020
- Help customers with outfits that are suiting to their style
- Offer customers the stores Guess Account program
- Organize the stock room during restock
- Process Online orders and restock quantity’s
Education
Comp TIA A + Computer Technician Certified -
Lehman College
New York, NY09.2024
Skills
- Strong analytical skills
- Problem-solving skills
- Installed, repaired, and maintained computer equipment
Certification
Comp TIA A + Computer Technician Certified
Timeline
Computer Analyst
ALSTON PARTNERS
12.2022 - 06.2024
Computer Technician/ IT
Infinise Outsourcing
06.2022 - 07.2024
Sales Associate/Cashier/Customer Service
ZUMIEZ
02.2020 - 01.2022
Sales Associate and Stock
Guess
12.2019 - 01.2020
Comp TIA A + Computer Technician Certified -
Lehman College
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