Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Inga Ievsiukova

Saint Paul,MN

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Store Manager

Go! Calendars, Toys & Games
Eagan, MN
06.2022 - Current
  • Achieved daily and seasonal targets, resulting in company sales and profits.
  • Trained and development of employees to enhance results.
  • Advised on games, toys and calendars informed by customer needs.
  • Restocked shelves and helped maintain the organization of a 10,000-square-foot retail store.
  • Improved the store layout to address consumer needs.
  • Was responsible for the cash register and cash drawer, with minimal end-of-shift cash discrepancies.
  • Addressed issues and processed refunds with professionalism, achieving high customer satisfaction.
  • Achieved perfect score on a secret shop evaluation.

Store Manager, Part-time

Toys"R"Us at Mall of America
Bloomington, MN
11.2023 - 02.2024
  • Organized and led training sessions for new staff members in preparation for the store opening.
  • Monitored daily operations, ensuring that staff were following established procedures correctly.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Travel Sales Executive

Khoroshyy otdyh LLC
Odessa, Ukraine
03.2013 - 02.2022
  • Developed innovative products by analyzing industry trends through comprehensive research.
  • Prepared presentations for clients outlining available options based on their budget constraints.
  • Completed product sales and deal closures.
  • Booked transportation and hotel reservations.
  • Maintained up-to-date knowledge of industry trends, regulations and safety standards.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

BBA - Business Economics

National University of Food Technology
Kiev, Ukraine
05-2009

Skills

  • 12 years in sales management
  • Customer relations
  • Problem-solving
  • Loss prevention
  • Accurate cash handling
  • Friendly and positive
  • Multitasking and organization
  • Stress resistance

Languages

English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual

References

References available upon request.

Timeline

Store Manager, Part-time

Toys"R"Us at Mall of America
11.2023 - 02.2024

Store Manager

Go! Calendars, Toys & Games
06.2022 - Current

Travel Sales Executive

Khoroshyy otdyh LLC
03.2013 - 02.2022

BBA - Business Economics

National University of Food Technology
Inga Ievsiukova