Results-oriented individual with a passion for continuous learning and innovation. Known for analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Store Manager
Go! Calendars, Toys & Games
Eagan, MN
06.2022 - Current
Achieved daily and seasonal targets, resulting in company sales and profits.
Trained and development of employees to enhance results.
Advised on games, toys and calendars informed by customer needs.
Restocked shelves and helped maintain the organization of a 10,000-square-foot retail store.
Improved the store layout to address consumer needs.
Was responsible for the cash register and cash drawer, with minimal end-of-shift cash discrepancies.
Addressed issues and processed refunds with professionalism, achieving high customer satisfaction.
Achieved perfect score on a secret shop evaluation.
Store Manager, Part-time
Toys"R"Us at Mall of America
Bloomington, MN
11.2023 - 02.2024
Organized and led training sessions for new staff members in preparation for the store opening.
Monitored daily operations, ensuring that staff were following established procedures correctly.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Travel Sales Executive
Khoroshyy otdyh LLC
Odessa, Ukraine
03.2013 - 02.2022
Developed innovative products by analyzing industry trends through comprehensive research.
Prepared presentations for clients outlining available options based on their budget constraints.
Completed product sales and deal closures.
Booked transportation and hotel reservations.
Maintained up-to-date knowledge of industry trends, regulations and safety standards.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.