Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Receptionist
Inger Knudson

Inger Knudson

Littleton,CO

Summary

I find myself at a point in life where I am ready to take on a new adventure in my career where I will be able to use the skills I have obtained from previous experiences. I have taken great pride in representing my company of employment in a positive manner helping to elevate great company culture and client experience. Smart individual highly educated in guiding new and existing staff members by incorporating valuable training and mentoring. Clinic Supervisor with 10 years in monitoring staff performance and participating in team meetings and special projects.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
2
2
years of post-secondary education
3
3
Certificates

Work History

Clinic Supervisor - Lead Therapist LMT/CMT

Elements Massage
11.2011 - 6 2023
  • As Lead I supported fellow therapists, engaged in conflict resolution, assisted in the interview process and discipline where and when appropriate
  • Developed business and provided massage therapy modalities to a client base ranging in the thousands
  • Skilled at finding commonality, gathering health history and tailoring treatment to the needs of the individual
  • Insured client confidentiality, maintained awareness of age and gender related issues and provided a safe environment.

Administrator & Personal Assistant

Jeffrey C Pond, Esq.
04.2005 - 05.2011
  • Organized records, correspondence and schedules depending on employer's priorities
  • Managed email, mail, text and phone communications for personal and business use
  • Created and submitted legal documents and correspondence, using a variety of software
  • Ability to handle multiple tasks concurrently.

Administrative Assistant to GIS Department Dir.

Northern States Power Company
06.1997 - 04.2000
  • Supported workflow of daily administrative tasks to achieve targets and deadlines
  • Maintained scheduling, arrangements and calendars for staff meetings, events and travel
  • Entered information into digital systems to maintain data quality and accuracy
  • Directed calls based on query type to streamline support.

Customer Service Representative

Augsburg Fortress Publishing
09.1994 - 06.1997
  • Collaborated with colleagues to deliver quality customer experience
  • Set up customer accounts in system software and updated details to reflect current information
  • Processed customer exchanges, returns and bill adjustments to correct product or service issues
  • Managed customer calls efficiently in a call center environment.

Education

Certification/License in Massage Therapy -

Denver School of Massage Therapy
Aurora, CO
01.2011 - 05.2011

Sophmore in History - undefined

Newbury College
09.1988 - 05.1989

Freshman in Music - undefined

Westfield State College
Westfield, MA
09.1986 - 05.1987

Skills

Client Services

undefined

Certification

CMT/LMT Massage Therapy, 09/01/11, 10/01/23

Timeline

Clinic Supervisor - Lead Therapist LMT/CMT

Elements Massage
11.2011 - 6 2023

Certification/License in Massage Therapy -

Denver School of Massage Therapy
01.2011 - 05.2011

Administrator & Personal Assistant

Jeffrey C Pond, Esq.
04.2005 - 05.2011

Administrative Assistant to GIS Department Dir.

Northern States Power Company
06.1997 - 04.2000

Customer Service Representative

Augsburg Fortress Publishing
09.1994 - 06.1997

Sophmore in History - undefined

Newbury College
09.1988 - 05.1989

Freshman in Music - undefined

Westfield State College
09.1986 - 05.1987

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Inger Knudson