Ingrid De Moraes

• Managed 6 specialty doctors schedules, Managed a caseload of over 500 patients including scheduling procedures, office visits, and follow ups, Answer over 100 calls on a fast pace environment to ensure the best care for each patient

• Determined needs of over 150 visitors a day connect with correct personnel, Verified identification of over 150 visitors a day to ensure a safe environment, Facilitate calls to promote swift flows throughout the day for incoming requests and confusion

• Received deliveries to stock supply closet and manage inventory of dental products and equipment.
• Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
• Performed thorough inspections of instruments for damage or contamination before releasing them for use in dental procedures.
• Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
• Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
• Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
• Reduced risks of infection by consistently maintaining a clean and sterile work environment.

• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

• Organizing and assorting dental equipment.

• Fast-paced warehouse working environment.

• Business management- insight on money management.

• Educated patients on proper oral hygiene techniques, promoting long-term dental health.
• Demonstrated excellent communication skills when interacting with diverse patients of all ages during their visits.
• Enhanced patient satisfaction by providing top-notch dental care during externship.
• Assisted with dental x-rays, ensuring accurate diagnostic information was obtained for each patient.
• Prepared treatment rooms for procedures, reducing turnaround time between appointments significantly.
• Maintained inventory levels of dental supplies, ensuring uninterrupted workflow in the clinic.
• Conducted thorough sterilization of instruments and equipment to maintain a safe environment for patients and staff.