INGRID FAJARDO
San Diego
Summary
Dynamic Medical Assistant with proven expertise at Scripps Healthcare, excelling in patient care and medical procedures. Skilled in BLS certification and patient record management, I enhance patient satisfaction through exceptional communication and reliability. Committed to maintaining a compassionate environment while ensuring compliance with HIPAA regulations and efficient appointment scheduling.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Scripps Healthcare
San Diego
09.2020 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Adhered to HIPAA regulations for safeguarding confidential patient information.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained clean and well-stocked examination rooms for incoming patients.
- Assisted with ordering using Lawson and maintaining inventory for medical supplies and vaccines
- Administered injections, medications, and treatments as directed by physician.
- Checked patient vitals
- Collected samples for laboratory testing while ensuring proper protocols.
- Conducted basic laboratory tests, including urinalysis and blood glucose testing.
- Educated patients on medications, procedures, and physician instructions.
Medical Assistant
SCRIPPS HEALTHEXPRESS
Hillcrest
08.2018 - Current
- Performed back and front office operations as a Medical Assistant.
- Verified eligibility and authorization for various health insurances.
- Checked in patients, collected payments, and updated demographic information.
- Communicated with patients via phone and email to address inquiries.
- Delivered exceptional customer service to enhance patient satisfaction.
- Collaborated with medical and administrative staff to maintain a compassionate environment.
- Educated patients on procedures, medications, and physician instructions to improve outcomes.
- Obtained and documented patient medical history, including medications and allergies.
Cashier
IN-N-OUT BURGER
06.2014 - 07.2018
- Greeted all customers in a timely, friendly and professional manner
- Maintained a neat and well-groomed appearance that met company standards
- Took customer orders, and handled payments appropriately
- Trained new and existing employees
- Prepared quality product while maintaining proper food safety practices and presentation within service goal time
Education
CERTIFICATION -
GATEWAY COMPREHENSIVE MEDICAL GROUP
CHULA VISTA, CA01.2018
GROSSMONT HEALTH OCCUPATIONS CENTER
SANTEE, CA01.2017
SAN DIEGO CITY COLLEGE
SAN DIEGO, CA01.2015
DIPLOMA -
CHULA VISTA HIGH SCHOOL
CHULA VISTA, CA01.2014
Skills
- BLS certification
- Blood draws
- Electrocardiogram administration
- Patient record management
- Chart filing
- Insurance verification
- Appointment scheduling
- Medical office administration
- Communication skills
- Customer service excellence
- Reliability and punctuality
- Bilingual (Spanish and English)
- Medical terminology proficiency
- Computer skills in MS Word and Excel
- EMR proficiency with EPIC
- Medical supply ordering in Lawson
- Inventory management
- Time management
- Team collaboration
- Basic wound care
References
- Sara Herbenick Np - Scripps Health
- Diane Kim Np - Scripps Health
- Lorena Vasquez M.A - Scripps Health
Timeline
Medical Assistant
Scripps Healthcare
09.2020 - Current
Medical Assistant
SCRIPPS HEALTHEXPRESS
08.2018 - Current
Cashier
IN-N-OUT BURGER
06.2014 - 07.2018
CERTIFICATION -
GATEWAY COMPREHENSIVE MEDICAL GROUP
GROSSMONT HEALTH OCCUPATIONS CENTER
SAN DIEGO CITY COLLEGE
DIPLOMA -
CHULA VISTA HIGH SCHOOL