Ingrid Flores
Chicago,IL
Summary
Dynamic professional with extensive experience at Cermak Fresh Market, excelling in customer service and problem-solving. Proven ability to enhance inventory management and shipping coordination, ensuring accuracy and efficiency. Recognized for attention to detail and effective communication, fostering positive relationships with customers and team members alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receiving Clerk
TESTA PRODUCE CO
03.2025 - Current
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Double-checked cargo inventories and documentation for accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
Customer Service
Cermak Fresh Market
02.2022 - 08.2024
- Ensured excellent customer service by resolving escalated issues promptly and professionally.
- Delivered exceptional customer service, addressing patient inquiries promptly and professionally.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
- Utilized customer feedback to improve customer service.
- Expedited checkout process for efficient customer service during peak hours.
- Delivered exceptional customer service, addressing concerns with empathy and professionalism.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Met customer service goals and exceeded customer expectations.
Teacher Assistant
It Takes A Village Early Learning Center
01.2019 - 10.2021
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Education
Living Free Center
2158 W Randolph St Chicago, IL 60612 United State11.2023
Skills
- Inventory management
- Shipping coordination
- Receipt verification
- Order processing
- Customer service
- Attention to detail
- Effective communication
- Problem solving
- Shipping and receiving
- Invoice verification
- Vendor communication
- Barcode scanning
- Teamwork and cooperation
- Self-motivated and independent
Certification
•CPR
•SIDS
•SBS
•Mandated reporter
•Food handler
Timeline
Receiving Clerk
TESTA PRODUCE CO
03.2025 - Current
Customer Service
Cermak Fresh Market
02.2022 - 08.2024
Teacher Assistant
It Takes A Village Early Learning Center
01.2019 - 10.2021
Living Free Center
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