Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ingrid Gonzalez

Lake Placid,FL

Summary

Experienced phlebotomist , skilled and precise in performing venipuncture and capillary punctures. Experienced in collecting, preparing, and storing blood samples. Medical billing and verification of medical records. All is used with a high degree of accuracy and attention to detail. Demonstrates knowledge of medical terminology and infection control procedures. Excellent patient related skills. Bilingual in English and Spanish.

Overview

16
16
years of professional experience

Work History

Phlebotomist/ Team Lead

One Blood Inc.
04.2019 - Current
  • Trained new team members by relaying information on company procedures and safety requirements and techniques necessary to complete job tasks.
  • Specializing in collection procedures and processes related to the collection of whole blood (and/or blood components) from donors following the organization's protocols according to the Food and Drug Administration and the Americal Association of Blood Bank standards.
  • Obtain medical history and patient demographics.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
  • Supervised team members to confirm compliance with set procedures and quality requirements.

Phlebotomist and Office Manager

Dr.Miriam Lara, PA
01.2014 - 03.2019
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling patient appointments.
  • Obtained insurance authorization for procedures and exams.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Logged patient information and recorded results into system.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Assistant Manager

Hess Corporations
11.2007 - 01.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Responsible for the management of over 20 employees.
  • Responsible for accounts receivables and payables.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Phlebotomist/ AMCA -

Genesis Vocational Institute
Miami, Fl
2014

Skills

Phlebotomy Certification One Blood

Alyx Machine Certification

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Phlebotomist/ Team Lead

One Blood Inc.
04.2019 - Current

Phlebotomist and Office Manager

Dr.Miriam Lara, PA
01.2014 - 03.2019

Assistant Manager

Hess Corporations
11.2007 - 01.2014

Phlebotomist/ AMCA -

Genesis Vocational Institute

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Ingrid Gonzalez