Ingrid Gonzalez
Saint Paul,MN
Summary
Dynamic professional with extensive experience in front desk operations and customer service at Stillwater Public Schools. Proven ability to manage membership inquiries and transactions efficiently while maintaining a welcoming environment. Skilled in food safety protocols and quality inspection, ensuring high standards in service delivery and product integrity.
Overview
2
2
years of professional experience
Work History
Building Assistant
Stillwater Public Schools
Stillwater, MN
07.2024 - Current
- Greeted members and guests, creating a welcoming atmosphere at the fitness center.
- Managed front desk operations, ensuring smooth check-in and appointment scheduling.
- Assisted with membership inquiries, providing information on services and programs offered.
- Maintained cleanliness and organization of reception area for optimal guest experience.
- Handled customer payments efficiently using point-of-sale systems for transactions.
- Responded to phone inquiries promptly, addressing concerns with professionalism and care.
- Collected payments, renewed memberships and resolved billing issues.
- Managed front desk operations including scheduling appointments, answering calls.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Operated computer systems to execute daily processing tasks and ensure functionality.
Packer
Best Maid Cookies
River Falls, WI
07.2023 - 05.2024
- Packaged cookies efficiently for shipment to maintain production flow.
- Inspected products for quality and freshness before packaging.
- Maintained a clean and organized packing area to ensure safety.
- Collaborated with team members to meet daily packing goals.
- Followed safety procedures to handle materials and equipment properly.
- Assisted in training new packers on proper techniques and processes.
- Packed products in accordance with specified instructions.
- Verified labels for appropriate order numbers and item specifications.
Nutrition Assistant
Stillwater Public Schools
Stillwater, MN
03.2023 - 05.2023
- Prepared and assembled nutritious meals according to dietary guidelines.
- Maintained cleanliness and organization in food service areas and equipment.
- Followed safety protocols while handling food and operating kitchen equipment.
- Collaborated with team members to ensure efficient meal service delivery.
Education
High School Diploma -
Liceo Cristiano Reverendo Juan Bueno
San Salvador, El Salvador11-2011
Skills
- Front desk operations
- Membership management
- Point-of-sale transactions
- Food safety protocols
- Quality inspection
- Customer service
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Building Assistant
Stillwater Public Schools
07.2024 - Current
Packer
Best Maid Cookies
07.2023 - 05.2024
Nutrition Assistant
Stillwater Public Schools
03.2023 - 05.2023
High School Diploma -
Liceo Cristiano Reverendo Juan Bueno
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