Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ingrid Hagstrom

Fargo,United States

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative Assistant

CCRI
06.2020 - Current
  • Holds Crisis Responder line on bi-weekly and after hours rotation.
  • Supervises and schedules Float staff.
  • Collects data on client programming.
  • Performs Quality Assurance checks on client homes and completes follow-up as needed.
  • Provides on-going training to DSPs
  • Restocks supplies and places purchase orders to maintain adequate stock levels of PPE.
  • Conducts scheduling meetings and assists with last-minute scheduling needs.

Direct Support Professional

CCRI
10.2009 - 06.2020
  • Assisted clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized home environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Transported clients to meet program objectives and individual needs.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted clients to support independence and well-being.
  • Led recreational activities for enhanced client outcomes.
  • Cooked meals and assisted clients with eating tasks to support healthy nutrition.

Direct Care Professional

Access, Red River Valley
09.2011 - 10.2016
  • Followed nutritional plans to prepare optimal meals.
  • Led client recreational activities for enhanced client outcomes.
  • Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Developed rapport to create safe and trusting environment for care.
  • Supported daily hygiene needs of clients by assisting with bathing, dressing, dental care and personal grooming.
  • Arranged transportation and accompanied clients to doctors' offices and errands.
  • Monitored progress and documented client health status changes to keep care team updated.

Education

Some College (No Degree) - Fine Arts

Minnesota State University Moorhead
Moorhead, MN

Skills

    Medication Administration

    Handle with Care trained

    CPR trained

    Strong adaptability

    Person-Centered

    Collaborative

    Effective communication

Certification

Salvation Army (12/2016 – 07/2017) Volunteered twice monthly serving meals

Timeline

Administrative Assistant

CCRI
06.2020 - Current

Direct Care Professional

Access, Red River Valley
09.2011 - 10.2016

Direct Support Professional

CCRI
10.2009 - 06.2020

Some College (No Degree) - Fine Arts

Minnesota State University Moorhead

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Ingrid Hagstrom