Ingrid Hagstrom
Fargo,United States
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
CCRI
06.2020 - Current
- Holds Crisis Responder line on bi-weekly and after hours rotation.
- Supervises and schedules Float staff.
- Collects data on client programming.
- Performs Quality Assurance checks on client homes and completes follow-up as needed.
- Provides on-going training to DSPs
- Restocks supplies and places purchase orders to maintain adequate stock levels of PPE.
- Conducts scheduling meetings and assists with last-minute scheduling needs.
Direct Support Professional
CCRI
10.2009 - 06.2020
- Assisted clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized home environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to meet program objectives and individual needs.
- Developed rapport to create safe and trusting environment for care.
- Assisted clients to support independence and well-being.
- Led recreational activities for enhanced client outcomes.
- Cooked meals and assisted clients with eating tasks to support healthy nutrition.
Direct Care Professional
Access, Red River Valley
09.2011 - 10.2016
- Followed nutritional plans to prepare optimal meals.
- Led client recreational activities for enhanced client outcomes.
- Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Developed rapport to create safe and trusting environment for care.
- Supported daily hygiene needs of clients by assisting with bathing, dressing, dental care and personal grooming.
- Arranged transportation and accompanied clients to doctors' offices and errands.
- Monitored progress and documented client health status changes to keep care team updated.
Education
Some College (No Degree) - Fine Arts
Minnesota State University Moorhead
Moorhead, MNSkills
Medication Administration
Handle with Care trained
CPR trained
Strong adaptability
Person-Centered
Collaborative
Effective communication
Certification
Salvation Army (12/2016 – 07/2017) Volunteered twice monthly serving meals
Timeline
Administrative Assistant
CCRI
06.2020 - Current
Direct Care Professional
Access, Red River Valley
09.2011 - 10.2016
Direct Support Professional
CCRI
10.2009 - 06.2020
Some College (No Degree) - Fine Arts
Minnesota State University Moorhead