Ingrid Mercado
Houston,TX
Summary
Hardworking, highly motivated professional, eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
House Manager
Private Residence
Houston, TX
2024.01 - Current
- Household organization and maintenance.
- Budget and financial oversight.
- Scheduling and calendar management.
- Problem-solving and crisis management.
- Childcare and supervision.
- Education and development.
- Emotional support and guidance.
- Transportation
Manager
Georgetown Allure MedSpa
Washington, DC
2021.03 - 2023.10
- Client communication and relationship.
- Staff hiring and onboarding.
- Payroll and inventory.
- Health and safety regulations compliance.
- Scheduling
- Financial Analysis.
- Operational oversight.
- Performance management.
- Digital marketing.
Skincare Consultant
L'Occitane En Provence
Washington, DC
2019.11 - 2021.03
- Evaluate clients' skin and address concerns.
- Tailor a skin care regimen according to clients' needs.
- Managed and organized inventory efficiently.
- Executed product demos.
- Generated reports on sales data, customer feedback surveys, and client information.
- Upsell products and services.
- Strengthened client relationships via effective communication channels.
- Sanitize equipment, and track product utilization.
- Coordinated events for new product launches.
Nanny
Private Family Nanny
Reston, VA
2018.09 - 2019.09
- Tended to the general needs of children while supervising and enforcing safety in day-to-day activities.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Light housekeeping.
- Overnight care and transportation as needed.
Education
Associate of Business Administration - Business
Northern Virginia Community College
Annandale, VA2020-06
Skills
- Interpersonal communication
- Bilingual
- Leadership
- Detail-oriented
- Multitasking
- Microsoft Office Suite
- Apple OS
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
House Manager
Private Residence
2024.01 - Current
Manager
Georgetown Allure MedSpa
2021.03 - 2023.10
Skincare Consultant
L'Occitane En Provence
2019.11 - 2021.03
Nanny
Private Family Nanny
2018.09 - 2019.09
Associate of Business Administration - Business
Northern Virginia Community College