Ingrid Munoz
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Pediatric Resource Case Manager
Venice Family Clinic-UCLA
Los Angeles, CA
06.2019 - Current
- Facilitate communication between clients, families, caregivers, social services and other agencies to ensure client needs are met.
- Provide crisis intervention support for clients in emergency situations.
- Collaborate with medical professionals to coordinate treatment plans for clients.
- Maintain accurate case records and documentation according to agency guidelines.
- Counsel clients on available resources within the community that could help meet their needs.
- Provide referrals to appropriate health care providers or other community resources.
- Participate in interdisciplinary team meetings to discuss treatment options.
- Support family members by providing information on local support groups.
- Coordinate transportation services for clients who lack access to reliable transportation.
- Adhere to ethical principles and standards to protect clients' confidential information.
- Participate in regular team meetings and in-house training sessions to boost group effectiveness.
Freelance Makeup Artist
Self-Employed
Los Angeles, CA
05.2018 - Current
- Demonstrate makeup application techniques to clients based on individual features and preferences.
- Create custom looks for special events, such as weddings, proms, and photo shoots.
- Maintain a clean and sanitary work area in accordance with health regulations.
- Inspect makeup brushes and other tools before use to ensure proper hygiene standards are met.
- Consult with clients about desired look or color palette prior to application process.
- Attend trade shows, conventions, workshops and seminars related to cosmetology field.
- Order supplies when necessary to replenish stock levels of cosmetics and skincare items.
Sales Associate
Pure Beauty
Santa Monica
09.2002 - 11.2003
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Hair Salon Receptionist
New Dimensions and Care
Santa Monica
05.1994 - 09.2002
- Greeted customers and handled their inquiries in a professional manner.
- Provided information regarding services, prices, and appointment scheduling.
- Maintained the reception area clean and organized.
- Processed payments for services rendered using cash register system.
- Ensured that all salon supplies were stocked and ordered additional items when needed.
- Managed incoming calls from potential clients inquiring about services offered by the salon.
- Communicated with stylists to confirm availability for walk-in clients.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Education
GED -
Culver City High School
Culver City, CA06-1997
Cosmetology
Santa Monica College
Santa Monica, CASkills
- Health History Documentation
- Case Management
- Referral Coordination
- Email and Telephone Etiquette
- Organization and Multitasking
- Positive Attitude
- Problem-Solving
Affiliations
- Collaborated with the SMC Fashion Design Department to do hair and makeup for their photoshoot and fashion show.
Accomplishments
- Recieved the ETZ Chaim Milgrom Tree of Life Award of Compassionate Care
Certification
- West La College- Certified Makeup Artist in Beauty Makeup 04/2018-05/2018
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Pediatric Resource Case Manager
Venice Family Clinic-UCLA
06.2019 - Current
Freelance Makeup Artist
Self-Employed
05.2018 - Current
Sales Associate
Pure Beauty
09.2002 - 11.2003
Hair Salon Receptionist
New Dimensions and Care
05.1994 - 09.2002
GED -
Culver City High School
Cosmetology
Santa Monica College
- West La College- Certified Makeup Artist in Beauty Makeup 04/2018-05/2018
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