Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ingrid Rosenlof

Torrington,WY

Summary

Dynamic and bilingual professional with extensive experience in environmental services and security, notably at Regional West Hospital and Securitas Security Services USA Kaiser Permanente. Excelled in enhancing safety and guest satisfaction through meticulous adherence to protocols and proactive engagement. Skilled in administrative tasks and fluent in English and Spanish, demonstrating a unique blend of hospitality and security expertise.

Overview

2023
2023
years of professional experience

Work History

Environmental Services Technicians

Regional West Hospital

  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines. Clean Patients rooms, restrooms doctor sleep rooms. OR C-section and NICU

Housekeeping Room Attendant/ Front Desk/ Laundry

Travelodge by Wyndham
03.2014 - 05.2022
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.

Dispatch Security Officer

Securitas Security Services USA Kaiser Permanente
06.2006 - 07.2012
  • Leveraged advanced knowledge of access control systems to enhance overall site protection capabilities in coordination with physical patrols by officers. Check Cameras alarms .
  • Performed risk assessments on client properties to identify vulnerabilities and recommend appropriate security measures based on findings.
  • Conducted regular equipment checks to ensure proper functionality, minimizing downtime during critical moments.
  • Trained new hires on company policies, dispatch procedures, and use of relevant technology tools for improved job performance.
  • Maintained accurate logs of incidents and dispatched officers, ensuring proper documentation for future reference.
  • Collaborated with team members to develop more effective patrol routes, resulting in better area coverage.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Received emergency and non-emergency calls to dispatch security service and medical assistance.
  • Wrote detailed reports of all security breaches and investigations.

Education

High School Diploma -

Sweetwater High School
San Diego, CA
08.1998

Skills

    Attractions and amenities knowledgeable

    Multi-line phone systems

    Effective planning

    Administrative skills

    Hospitality services

    Safety and security procedures

    Transportation information

    Credit and cash payments

    Payment oversight

    Fluent in English and Spanish

Accomplishments

Accomplishments

Asked by hotel manager to oversee all concierge duties due to high level of professionalism and attention to detail

when that individual was out sick for a week.

Recognized as Employee of the year for outstanding performance and team contributions.

Recognized as Employee of the month on multiple occasions for outstanding performance and team contributions.

Timeline

Housekeeping Room Attendant/ Front Desk/ Laundry

Travelodge by Wyndham
03.2014 - 05.2022

Dispatch Security Officer

Securitas Security Services USA Kaiser Permanente
06.2006 - 07.2012

Environmental Services Technicians

Regional West Hospital

High School Diploma -

Sweetwater High School

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Ingrid Rosenlof