INGRID SANDOVAL
Summary
Bilingual administrative professional skilled in optimizing productivity, efficiency, and service quality across diverse environments. Recognized for dependability, ethical standards, and reliability, combining advanced organizational, technical, and business acumen to support teams and leadership effectively.
Overview
10
10
years of professional experience
Work History
Bed Management Coordinator
Atlantic Health System
Florham Park, NJ
11.2025 - Current
- Reviewed patient medical records in Epic EHR to determine appropriate bed placement, aligning assignments with physician orders and clinical needs
- Managed high-volume patient flow (ED, ICU, PACU, inpatient units), optimizing throughput and hospital capacity
- Coordinated admissions and patient transfers across departments, collaborating with clinical teams to prioritize critical cases
- Led daily bed management huddles with charge nurses and interdisciplinary teams to review capacity, staffing, and patient needs
Medical Office Associate
Atlantic Health System
Summit, NJ
11.2024 - 11.2025
- Supported a multi-specialty practice with 20+ providers, managing 80–140 inbound/outbound calls daily for appointment scheduling and patient inquiries
- Managed insurance verification and referral processing across multiple portals (Availity, UHC, Community, TRICARE, Workers' Compensation)
- Maintained accurate patient records in Epic EHR, updating demographics and ensuring data integrity
Patient Access Representative
Jag One Physical Therapy
Morristown, NJ
03.2019 - 11.2021
- Managed front-office operations, including phone calls, patient greetings, and administrative support
- Prepared copay and inventory reports in Excel, processed incoming/outgoing faxes, and maintained accurate patient documentation
- Assisted patients with intake and insurance forms, ensuring proper documentation and compliance
Activity Coordinator
Isabella Geriatric Center
New York, NY
05.2017 - 06.2019
- Planned and led recreational and wellness activities, tailoring programs to residents' abilities and interests
- Coordinated special events and memory care programs for residents with Alzheimer's and dementia, collaborating with nursing staff
- Maintained activity schedules, documented participation, and prepared reports for staff and family updates
Community Outreach Intern
Dominican Women Development Center
New York, NY
06.2016 - 08.2016
- Conducted outreach to promote wellness and educational programs, including yoga, speaker events, HIV resources, LGBTQ+ support, and domestic violence resources
- Coordinated event logistics, including setup, refreshments, and smooth operation of program activities
- Captured photos for social media promotion, increasing community awareness and engagement
Education
MBA - Business Administration And Healthcare Management
Caldwell University
Caldwell, NJ01-2024
Bachelor of Science - Healthcare Administration
Caldwell University
Caldwell, NJ01-2022
Skills
- Customer service
- Excellent communication
- Effective communication
- Microsoft office
- Data entry
- HIPAA compliance
Timeline
Bed Management Coordinator
Atlantic Health System
11.2025 - Current
Medical Office Associate
Atlantic Health System
11.2024 - 11.2025
Patient Access Representative
Jag One Physical Therapy
03.2019 - 11.2021
Activity Coordinator
Isabella Geriatric Center
05.2017 - 06.2019
Community Outreach Intern
Dominican Women Development Center
06.2016 - 08.2016
MBA - Business Administration And Healthcare Management
Caldwell University
Bachelor of Science - Healthcare Administration
Caldwell University