Ingrid Santos
Los Angeles,CA
Summary
I am looking forward to expanding my career and making a difference in people’s lives. I am reliable and caring. I aspire to motivate and connect with students. I offer many years of experience, volunteering and working with many individuals. I am seeking the opportunity to apply exceptional patience and emotional sensitivity in any workplace.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Special Education Instructional Aide
Culver City Unified School District
Culver City, California
05.2024 - Current
- Support students during classroom activities and transitions.
- Collaborate with staff to create an inclusive learning environment.
- Monitor student progress and report observations to educators.
- Organize and maintain classroom materials and resources for accessibility.
- Implement behavioral management strategies to support student engagement.
- Serve as a classroom aide to teachers, and worked one-on-one with students.
- Help students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
Behavior Interventionist
360 Behavioral Health
Inglewood, CA
07.2020 - 05.2024
- Provided empathy and patience when working with clients.
- Established a safe environment for clients.
- Encouraged good behavior and promoted communication.
- Maintained detailed documentation of client interactions and progress notes.
- Utilized data collection methods such as frequency counts, duration recording, and ABC charts to monitor student progress.
MSW Student Intern
Operation Jump Start (OJS)
Long Beach, CA
08.2022 - 05.2023
- Conducted assessments, interviews, and evaluations to identify client needs and goals.
- Participated in team meetings to discuss client cases and strategies.
- Assisted clients in navigating social services and resources.
- Conducted intake interviews to assess client needs and goals.
- Facilitated group sessions to promote community engagement and support.
SA/DV Advocate
East Los Angeles Women Center (ELAWC)
Los Angeles, CA
09.2020 - 03.2022
- Provided crisis intervention services to clients in need of immediate assistance.
- Educated community members on resources available for women's health and safety.
- Collaborated with local organizations to enhance outreach and advocacy efforts.
- Maintained confidential client records in compliance with privacy regulations.
Residential Advocate
Rainbow Services
San Pedro, CA
06.2021 - 01.2022
- Assisted residents in accessing essential services and resources.
- Collaborated with local organizations to coordinate support services.
- Provided crisis intervention and emotional support to residents in distress.
- Conducted regular follow-ups to ensure ongoing resident engagement and support.
- Documented resident interactions and maintained accurate case records.
- Monitored residential facilities for compliance with applicable regulations.
Long Beach Youth Mentor
Operation Jump Start (OJS)
Long Beach, CA
09.2020 - 09.2021
- Guided youth through personal development and goal-setting activities.
- Mentored participants in building self-esteem and resilience.
- Provided one-on-one support to address individual challenges and needs.
- Monitored participant progress and adjusted strategies as needed.
- Actively listened to understand the needs of each individual participant.
- Created an environment that was safe and supportive for all participants in mentoring sessions.
Student Intern
Great Falls Police Department
Great Falls, MT
02.2019 - 04.2019
- Assisted officers in daily operations and community engagement initiatives.
- Participated in ride-alongs with officers to observe law enforcement procedures.
- Engaged with community members to foster positive relationships and trust in policing efforts.
- Attended weekly team meetings and provided feedback on projects.
- Maintained positive working relationship with fellow staff and management.
- I completed 180 hours as an intern.
Cashier/Shift Lead
Little Caesars Pizza
Great Falls, MT
08.2015 - 09.2017
- Operated cash register and processed customer transactions efficiently.
- Handled customer inquiries and resolved complaints effectively.
- Maintained cleanliness and organization of the front counter area.
- Assisted in training new cashiers on company procedures.
- Collaborated with team members to ensure smooth service operations.
Education
Master of Social Work - Social Work
Western New Mexico University
Silver City, NM12.2023
Bachelor’s - Criminal Justice
University of Providence
Great Falls, MT05.2019
Skills
- Classroom management
- Student progress monitoring
- Behavioral intervention
- Data collection methods
- Communication strategies
- Community outreach
- Team collaboration
- Active listening
- Inclusion strategies
- Visual supports
- Positive reinforcement
- Social and group settings
- Student advocacy
Miscellaneous - Honors
Dean’s List, University of Providence, 01/17, 05/19, 1301 20th St. S, Great Falls, MT, 59405
Certification
- Associate Clinical Social Worker
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Special Education Instructional Aide
Culver City Unified School District
05.2024 - Current
MSW Student Intern
Operation Jump Start (OJS)
08.2022 - 05.2023
Residential Advocate
Rainbow Services
06.2021 - 01.2022
SA/DV Advocate
East Los Angeles Women Center (ELAWC)
09.2020 - 03.2022
Long Beach Youth Mentor
Operation Jump Start (OJS)
09.2020 - 09.2021
Behavior Interventionist
360 Behavioral Health
07.2020 - 05.2024
Student Intern
Great Falls Police Department
02.2019 - 04.2019
Cashier/Shift Lead
Little Caesars Pizza
08.2015 - 09.2017
Master of Social Work - Social Work
Western New Mexico University
Bachelor’s - Criminal Justice
University of Providence
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