Job Search Status
Open to workDesired start date: Immediately
Open To Work
Ingrid Zhou
Lake Worth,FL
Work Preference
Summary
Detail-oriented and patient-focus professional with a Bachelor's degree in Biological Science and a Phlebotomy Certification. Nearly 7 years of experience in customer care service as a store manager, demonstrating strong interpersonal skills, attention to detail, and the ability to work in fast-paced environments. Seeking a Phlebotomist position to provide safe, accurate blood collection and excellent patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Tea Plus
Davie
09.2018 - Current
- Supervised daily activities within the store, focusing on delivering exceptional customer service and optimizing inventory levels.
- Implemented training programs and mentorship initiatives to enhance team collaboration and performance.
- Developed and integrated inventory management systems to improve stock accuracy while decreasing waste.
- Created targeted promotional campaigns focusing on boosting sales performance and fostering customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Handled cash management, and scheduling responsibilies.
Education
Bachelor of Science - Biological Sciences
Florida Atlantic University
Boca Raton, FL05.2015
Skills
- Venipuncture and capillary blood
- Patient care and communication
- Specimen handling and labeling
- Infection control and safety procedures
- Attention to detail and accuracy
- Time management and multitasking
- Data entry
- Emergency response training
Certification
Phlebotomy Certification
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Store Manager
Tea Plus
09.2018 - Current
Bachelor of Science - Biological Sciences
Florida Atlantic University