Ingrid Mae Garcia
San Antonio,TX
Summary
Proficient and caring member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
Work History
Shift Manager
Jollibee
03.2021 - Current
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
Certified Nursing Assistant
Windemere At Westover Hills
08.2020 - 03.2021
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cashier
Hyatt Resort Hill Country Resort And Spa
05.2018 - 08.2020
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.€
- Took orders and delivered food items to customers room number.
Education
No Degree - Nursing Assistance
West Aide Avenue
San Antonio, TX07.2020
High School Diploma -
Holy Family Academy
Angeles City, Philippines 03.2013
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Patient Observation
- ADL support
- Patient Services
- Emergency Response
- Patient-focused care
- Calm Under Stress
- Attention to Detail
Timeline
Shift Manager
Jollibee
03.2021 - Current
Certified Nursing Assistant
Windemere At Westover Hills
08.2020 - 03.2021
Cashier
Hyatt Resort Hill Country Resort And Spa
05.2018 - 08.2020
No Degree - Nursing Assistance
West Aide Avenue
High School Diploma -
Holy Family Academy
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