Inioluwa Akinrinsola
Atlanta,GA
Summary
Motivated Student with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable student successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Food Production Worker, Server, Cashier
Naanstop
09.2023 - 02.2024
- Provided support during peak demand periods, ensuring that all orders were fulfilled accurately and on time.
- Assembled and packaged food items securely to meet company standards.
- Recorded food production data to enable performance monitoring.
- Operated various food processing equipment, contributing to seamless production flow and high-quality end products.
- Selected correct ingredients and garnishes according to recipe specifications.
- Ensured compliance with local health regulations while handling raw materials such as meat or produce during the manufacturing process.
- Maintained clean work areas for optimal food quality.
- Packaged food items for shipment and organized orders for delivery.
Customer Service Cashier
Publix Super Markets Inc
05.2023 - 09.2023
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Developed and managed relationships with customers to increase customer loyalty.
- Processed customer orders and accurately handled payment transactions.
- Learned duties for various positions and provided backup at key times.
Fun Spot Attraction Attendant
Fun Spot
08.2022 - 12.2022
- Ensured the safety of guests by closely monitoring attractions and adhering to safety guidelines.
- Assisted guests with inquiries, provided information about attractions, and resolved customer concerns.
- Operated attraction controls, followed operating procedures, and conducted safety checks.
- Collaborated with a diverse team to ensure a positive and enjoyable experience for park visitors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
Panera Bread Crew Member
Panera Bread
05.2022 - 07.2022
- Demonstrated exceptional customer service by providing a welcoming and friendly atmosphere to guests.
- Prepared food items accurately and efficiently according to established recipes and procedures.
- Operated cash register, handled transactions, and ensured accurate cash handling practices.
- Maintained cleanliness and organization of the dining area, including sanitizing tables and chairs.
- Collaborated with team members to ensure smooth restaurant operations during busy periods.
- Trained new team members on procedures, customer service, and sales techniques.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Worked front counter, drive-thru and other areas.
Education
Bachelor of Science - Biology
Georgia State University
Atlanta, GA01.2027
Skills
- Excellent interpersonal and communication skills developed through customer service roles
- Strong ability to work in a fast-paced environment, prioritize tasks, and multitask effectively
- Solid understanding of food safety and hygiene practices
- Proficient in operating point-of-sale systems and handling cash transactions
- Effective Multitasking
- Food safety and sanitation
- Food Handlers Card
- Cash Management
- Retail Merchandising
- Customer Service
- Customer Assistance
- Daily Reporting
- Guest Engagement
- Point of sale operation
- Food safety understanding
- Decision-Making
Timeline
Food Production Worker, Server, Cashier
Naanstop
09.2023 - 02.2024
Customer Service Cashier
Publix Super Markets Inc
05.2023 - 09.2023
Fun Spot Attraction Attendant
Fun Spot
08.2022 - 12.2022
Panera Bread Crew Member
Panera Bread
05.2022 - 07.2022
Bachelor of Science - Biology
Georgia State University
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