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Full Time Assistant Customer Service Manager DLT

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Skilled Universal Customer Service Representative with solid background in providing exceptional customer service across diverse industries. Strengths include problem-solving, effective communication and multitasking capabilities. Previous roles have demonstrated success in improving customer satisfaction rates and implementing customer service protocols for increased efficiency.

Excellent communication and interpersonal skills, strong analytical and problem solving, knowledge of insurance policies, procedures, and regulations, ability to work independently and part of a team, proficient in MS Office, various insurance software, and carrier systems, customer focused and goal oriented.

Highly organized and detail-oriented Office Administrator with 10+ years of experience providing comprehensive administrative support in the construction industry. Proven ability to manage multiple projects simultaneously, maintain confidentiality, and ensure compliance with state and company regulations. Proficient in Microsoft Office Suite and skilled in payroll processing, Billing/invoicing, A/R, A/P ,and employee record management. South Carolina Notary Public.

I am currently seeking to change work fields after being in a call center environment for over 12 years. I recently completed my CDL course Class A License at Soler and Soler CDL school. I come with dynamic leadership with proven expertise in enhancing customer satisfaction and team productivity. I am Fluent in English and Spanish, adept at critical thinking and active listening, significantly improved resolution times and fostered a positive work environment. Skilled in safe driving and GPS navigation.

Inken Weakley

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Office Manager - Customer Service Representative

Certified Pharmacy Technician

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Associate of Applied Science - Pharmacy

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Office Manager - Customer Service Representative

Certified Pharmacy Technician

Associate of Applied Science - Pharmacy

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