Inna Chmut
Battle Ground,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Homemaker
Self-employed
04.2017 - Current
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Managing time efficiently in order to complete all tasks accordingly
- Demonstrating respect, friendliness and willingness to help wherever needed
- Homeschooling and volunteering at River Homelink school; problem-solve, communicate, assist, and implement daily activities for the children
- Volunteer in Church of Christ the Savior at kids choir; observe children to identify emotional and behavioral development and provide guidance accordingly
Loan Program Assistant & Specialist 2
Clark College Financial Aid Office
05.2012 - 04.2017
- Supervise and manage federal direct student loan program
- Process student direct, private, and parent PLUS loans and monitor loan disbursements to cope with loan default rate
- Efficiently determine student loan eligibility based on program and enrollment
- Perform daily database reports to audit and track loan disbursements
- Problem solve, balance, and coordinate reconciliation reports with Accounting Services
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills
- Educate staff on the process of student loans and supervised a part time employee
- Follow federal financial aid guidelines and regulations to stay in compliance
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies
Office Assistant
Clark College Financial Aid Office
10.2007 - 05.2012
- Enhanced office efficiency by managing multi=line phone system, organizing files, and maintaining a clean workspace
- Packaged student aid based on financial aid eligibility, file review and verify student files
- Assisted students at front desk, helped completing FAFSA application and translated as needed
- Prepared documents for scanning; fax, photocopy, and QA
- Maintained confidentiality in handling sensitive information while performing administrative tasks
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
- Increased customer satisfaction by providing professional and courteous front desk support
Customer Service Representative –Intern
Washington Mutual Bank
09.2006 - 06.2007
- Managed basic administrative tasks, contributing to smooth daily operations
- Supported team by maintaining organized records of customer interactions and transactions
- Teller: ensured accurate and timely processing of all transactions; deposits, withdrawals, loan payments and transfers. Multitasked; served over the counter and a drive through two-lane
Education
Associate of Applied Science Degree - Business Medical-Medical Office Specialist
Clark College
Vancouver, WA06.2010
High School Diploma -
Evergreen High School
Vancouver, WA06.2007
Certificate of Competency - Legal/Medical Office Applications
Clark County Skills Center
Vancouver, WA06.2007
Certificate of Competency - Financial Customer Service
Clark County Skills Center
Vancouver, WA06.2006
Skills
- Detail oriented and fast learner
- Honest and reliable
- Great communicational skills
- Versatile worker
- Independent worker
- Great organizational skills
- Ten-key calculator
- Typing 50 wpm
- Fluent in Ukrainian and Russian
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
Timeline
Homemaker
Self-employed
04.2017 - Current
Loan Program Assistant & Specialist 2
Clark College Financial Aid Office
05.2012 - 04.2017
Office Assistant
Clark College Financial Aid Office
10.2007 - 05.2012
Customer Service Representative –Intern
Washington Mutual Bank
09.2006 - 06.2007
High School Diploma -
Evergreen High School
Associate of Applied Science Degree - Business Medical-Medical Office Specialist
Clark College
Certificate of Competency - Legal/Medical Office Applications
Clark County Skills Center
Certificate of Competency - Financial Customer Service
Clark County Skills Center
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