Inna Skrinik
Atlanta,GA
Summary
Dynamic VIP Cocktail Server with a proven track record at Tongue & Groove, excelling in exceptional customer service and cash handling. Recognized for outstanding multitasking and adaptive problem-solving skills, I effectively managed high-volume dining experiences while ensuring guest satisfaction and operational efficiency. Promoted to head cocktail waitress within six months for exemplary performance.
Overview
6
6
years of professional experience
Work History
VIP Cocktail Server
Tongue & Groove
Atlanta, GA
03.2019 - 10.2024
- Greeted customers at the door or at the section
- Answered emails or phone calls regarding getting a VIP section, dress code, age limit, or DJs playing.
- Took the bottle orders and closed out the tabs.
- Made sure the check was explained and got signatures along with a phone number, just in case there was an issue later on regarding the tab.
- Made drinks at the section, along with making sure the table is always clean and cleared.
- Ran bottles out along with the bottle presenters and marquee signs.
- Got promoted to head cocktail waitress 6 months in.
- Was in charge of making the waitresses schedule. Arranged the uniforms for each night.
- Was point of contact if there were any issues with a costumer or payment.
- Did our own check out at the end of the night but I also had to sign off all the other cocktails check outs to make sure all the numbers were correct.
- All the paperwork was handed to the manager on duty when all the checkouts were complete.
Skills
- Strong multitasking
- Adaptive problem solving
- Exceptional communication
- Cash handling proficiency
- Detail-oriented approach
- Professional appearance
- VIP guest relations
- Reliable work ethic
- Foreign language fluency
- High energy level
- Outstanding customer service
- Cleaning and sanitization
- Efficient multitasking
- Sales strategy
- Menu memorization
- Payment processing
- Accurate cash handling
- ID verification
- High volume dining
Languages
Romanian
Native or Bilingual
Russian
Limited Working
Spanish
Elementary
Timeline
VIP Cocktail Server
Tongue & Groove
03.2019 - 10.2024