INNOCENT RWAKONDA
MILFORD,PA
Summary
Dynamic Clinic Director with ACCESSPT & Wellness, skilled in operations management and patient care coordination. Achieved significant revenue growth through innovative marketing strategies while enhancing patient satisfaction with new treatment programs. Proven ability to lead teams, ensure HIPAA compliance, and implement effective clinical management practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinic Director,
ACCESSPT & Wellness
01.2025 - Current
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Oversaw successful accreditation processes, ensuring compliance with industry standards and regulations.
- Improved patient satisfaction by implementing innovative treatment programs and protocols.
Area Director
ACCESSPT &WELLNESS
10.2020 - 01.2025
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
Education
No Degree - FUNCTIONAL MEDICNE PRACTITIONER
FUNCTIONAL MEDICNE UNIVERSITY
NORTH CAROLINA05-2022
Physical Therapy
UNVERSITY OF SCRANTON
Scranton, PA05-2010
Bachelor of Science - PHYSICAL THERAPY , HONOURS
UNIVERISTY OF ZIMBABWE
ZIMBABWE12-1992
Skills
- Patient care coordination
- Operations management
- Program implementation
- Clinical research
- HIPAA compliance
- Clinical management
- Special event planning
- Scheduling appointments
- Technical troubleshooting
Affiliations
- MEMBER APTA, ORTHOPEDIC SECTION PA
- FUNCTIONAL MEDICINE UNIVERSITY
Certification
CERTIFIED GRASTON TREATMENT /IASTM
VESTIBULAR REHAB TRAINED
Languages
English
Native or Bilingual
SHONA
Native or Bilingual
NDEBELE
Native or Bilingual
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- High-Intensity Interval Training
- Mindfulness Practices
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Clinic Director,
ACCESSPT & Wellness
01.2025 - Current
Area Director
ACCESSPT &WELLNESS
10.2020 - 01.2025
No Degree - FUNCTIONAL MEDICNE PRACTITIONER
FUNCTIONAL MEDICNE UNIVERSITY
Physical Therapy
UNVERSITY OF SCRANTON
Bachelor of Science - PHYSICAL THERAPY , HONOURS
UNIVERISTY OF ZIMBABWE
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