Inno Espiritu
Dallas, TX,TX
Summary
Dedicated aviation professional with a reputation for exceeding safety standards and acquiring new skills, seeking to be a Flight Attendant at the world's best airline. Recognized for excelling under pressure and achieving leadership roles while adapting to challenging schedules and assignments with ease.
Overview
11
11
years of professional experience
Work History
Flight Attendant
American Airlines
03.2015 - Current
- Completed initial 7 week flight service & safety training w/ a 97% cumulative grade; kept qualifications through annual Equipment Proficiency Training.
- Facilitated communication between flight deck & cabin crew prior to & during flights to promote smooth operations on narrow-body & wide-body Boeing & Airbus commercial aircrafts.
- Completed up to 6 monthly leadership assignments as domestic Lead Flight Attendant & International Purser w/ responsibilities for up to 13 other flight attendants.
- Promoted comfort & ensured safety for passengers from diverse backgrounds by exceeding company expectations & adhering to FAA & DOT regulations. Passed all random FAA and DOT inspections.
- Completed approximately 10 flights annually as trainer for flight attendant trainees on flight phases, safety, security & service.
- Went above & beyond to support company by voluntarily extending duty time, picking up critical coverage trips, regularly writing cabin reports, improvising incomplete catering, and promoting AAdvantage credit card promotions.
- Maintained verifiable 7-year attendance & performance record w/o miss-trips, late reports, or customer complaints.
- Accepted base assignments and adapted to unconventional scheduling patterns and diverse locations: DFW, LAX, DCA, LGA.
Event Coordinator
Freelance
01.2018 - 03.2020
- Administered logistics of commercial events in Tokyo & Nagoya, Japan w/ domestic & international vendors.
- Completed annual leadership & event planning classes to improve service quality.
- Hired & trained over 20 staff members in safety, customer-service, & local customs to provide a safe & memorable guest experience.
- Inspected event facilities to exceed client expectations & local safety regulations.
- Adapted to fast moving trends & event concepts to meet challenging assignments & client demands.
- Utilized internal databases to prepare & distribute guest lists, electronic invitations & registration processes.
Education
Associate of Arts - Liberal Arts And General Studies
Northern Virgnia Community College
Annandale, VA12.2020
Japanese Language -
KCP Japanese Language Institute
Tokyo, Japan12.2011
Skills
- Focused on Maintaining High Standards of Integrity
- Extensive Leadership Experience
- Trained in Compliance w/ DOT & FAA Aviation Safety, Security, Medical & Emergency Procedures
- Noteworthy Improvisation During Time-constrained & Irregular Operations
- Superior Adaptability to Unconventional Schedules & Challenging Environments
- Excellence in Academics & Skills Acquisition
- Efficient Multi-tasker in High Pressure Environments
- Verified Attendance & Performance Accountability
- Systematic Handling of Flight Duties
- Consistent Documentation of Aircraft Cabin & In-flight Reports
- Exceed Cabin Safety, Security & Customer Care Standards
Languages
Tagalog (Filipino)
Native or Bilingual
Japanese
Professional Working
Korean
Limited Working
Spanish
Limited Working
Timeline
Event Coordinator
Freelance
01.2018 - 03.2020
Flight Attendant
American Airlines
03.2015 - Current
Associate of Arts - Liberal Arts And General Studies
Northern Virgnia Community College
Japanese Language -
KCP Japanese Language Institute