Inthila Xaiyasensouk
Pensacola,FL
Summary
Proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Staff
Friendship Home Health Agency
12.2022 - 11.2024
- Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.
- Increased overall office efficiency with proficient use of computer software, including Microsoft Office Suite and CRM systems.
- Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
- Input data into spreadsheets and databases.
- Coordinated and scheduled meetings and appointments.
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
Store Manager
Sabaidee Thai- Laos Restaurant
07.2020 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Durant High School
4748 Cougar Path, Plant City, FL 3356705-2020
Skills
- File organization
- Verbal communication
- Document management
- Database maintenance
- Customer service
- Patience and empathy
Certification
Certified Professional Food Manager - American National Standards Institute and the Conference for Food Protection.
Timeline
Office Staff
Friendship Home Health Agency
12.2022 - 11.2024
Store Manager
Sabaidee Thai- Laos Restaurant
07.2020 - 04.2023
Certified Professional Food Manager - American National Standards Institute and the Conference for Food Protection.
High School Diploma -
Durant High School
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