Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Groups
Awards
Timeline
Generic
Intika Williams-Miller

Intika Williams-Miller

Bismarck

Summary

I am a outgoing team player with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. That also works exceptionally well with office visitors and vendors.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Substitute Aid

Bismarck Public Schools
03.2024 - Current
  • Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
  • Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
  • Provided coverage for absent teachers as needed, seamlessly adapting to various teaching styles and subject matter expertise areas.

Front Desk Receptionist

Puklich Chevrolet
04.2024 - 10.2024
  • Complete all duties that managers assigns
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Greeted customers warmly and made them feel welcome.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled sensitive information in a confidential manner.

Lowes associate

Lowes
05.2023 - 12.2023


  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with customers.

Caregiver

05.2022 - 08.2022
  • I was a caregiver for my grandparents during the summer and learned so much about the importance of compassion and patience
  • It was a rewarding experience to be able to cook, clean, and provide emotional support for my grandparents
  • I was also in charge of driving and scheduling appointments for them, which taught me valuable organizational and time management skills.

Brand Associate

Old Navy
03.2021 - 11.2021
  • While I was an employee at Old Navy, I did everything from folding and storing garments to unloading trucks, ringing up customers' purchases, and even laying out new merchandise
  • In addition, I helped with inventory management, arranged displays to grab attention, and aided clients in choosing the right sizes and styles
  • In addition, it was my job to make sure that consumers had a good time shopping by responding quickly to their questions and addressing any problems they encountered.

Education

Associate's degree - Human Services

Bismarck State College
Bismarck, ND
05-2025

High school diploma -

Century High School
Bismarck, ND
05.2022

Skills

  • Time Management
  • Communication Skills
  • Organizational Skills
  • Cash Handling
  • Conflict Management
  • Leadership
  • Sales
  • Cashiering
  • Cleaning Experience
  • Merchandising
  • Retail Sales
  • Mentoring
  • Caregiving
  • Commercial Cleaning
  • Home Care
  • Senior Care
  • Project management
  • Customer relationship management
  • Customer service
  • Computer skills
  • Childcare
  • Marketing
  • Cash register
  • Phone etiquette
  • Microsoft Office
  • Patient observation
  • Microsoft Excel
  • Microsoft Word
  • Office experience
  • Administrative experience
  • Curriculum development

Certification

Driver's License, 10/01/21, 11/30/24

Additional Information

In addition to my extensive volunteer work at Edgewood Village, I have raised funds for individuals experiencing homelessness, donated to organizations like Direct Relief and Color of Change, created petitions to address animal and climate issues, spent three years of high school volunteering at a soup kitchen and Human Society, spent half of the school year mentoring fifth graders, and volunteered to wrap gifts from the Angle Tree.

Groups

Sons Of Norway, 06/01/18, Present, It is a group of Norwegians who get together sometimes to celebrate our heritage.

Awards

  • Senior AVID Graduate, 05/01/22, I was in AVID through high school and was given a rope for graduation as a symbol of honors
  • Year early graduate, 05/01/22, I was able to graduate a year early from high school and was given an award due to that accomplishment.

Timeline

Front Desk Receptionist

Puklich Chevrolet
04.2024 - 10.2024

Substitute Aid

Bismarck Public Schools
03.2024 - Current

Lowes associate

Lowes
05.2023 - 12.2023

Caregiver

05.2022 - 08.2022

Brand Associate

Old Navy
03.2021 - 11.2021

High school diploma -

Century High School

Associate's degree - Human Services

Bismarck State College
Intika Williams-Miller