Megan Amy
Dundas ,MN
Summary
Adept at fostering student engagement and implementing behavior management strategies, I excelled as a Substitute Lunch Aid at Northfield Public Schools. At Nevaeh and Family Hair, I leveraged my cosmetology expertise and exceptional customer service skills to enhance client satisfaction and retention, demonstrating a unique blend of creative problem-solving and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Substitute Lunch Aid
Northfield Public Schools
11.2024 - Current
- Supervised lunchroom.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed creative instructional strategies to keep students engaged and moving along.
Cosmetologist
Nevaeh
01.2021 - 10.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Performed all hair related services in a professional manor.
- Leased a work space to provide offered services.
Cosmetologist
Family Hair
03.2008 - 12.2020
- Maintained client treatment records and designed long-term care programs for return customers.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Managed and operated Family Hair alongside multiple stylists.
Education
Cosmetology - Cosmetologist
Scott Lewis Beauty School
Bloomington, MN08.2003
High School Diploma -
Farmington High School
Farmington, MN06.2002
Skills
- Student engagement
- Positive reinforcement
- Cultural sensitivity
- Subject matter expertise
- Motivation techniques
- Relationship building and management
- Behavior management
- Group and individual instruction
- Adaptable
- Group instruction
- Creative problem solving
- Health and safety
- Reporting and documenting
- Relationship building
- Organization and planning
- Decision-making
- Multitasking and organization
- Time management
- Issue resolution
- Organization skills
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Organizational skills
Timeline
Substitute Lunch Aid
Northfield Public Schools
11.2024 - Current
Cosmetologist
Nevaeh
01.2021 - 10.2024
Cosmetologist
Family Hair
03.2008 - 12.2020
Cosmetology - Cosmetologist
Scott Lewis Beauty School
High School Diploma -
Farmington High School
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