INUSU MULONGO
Ankeny,IA
Summary
Detail-oriented Data Center Technician skilled in cybersecurity fundamentals and network security. Strong problem-solving abilities demonstrated through proactive contributions to data center operations. Experienced in data center server break/fix and threat detection.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Center Technician
Milestone Technologies At Facebook
Altoona, IA
05.2025 - Current
- Ensured optimal performance and reliability of data center equipment through regular maintenance.
- Assisted in troubleshooting hardware and software issues to maintain seamless operations.
- Monitored system performance using industry-standard tools and dashboards for proactive management.
- Documented procedures and inventory to support effective tracking and compliance standards.
- Conducted physical infrastructure inspections to verify safety and functionality.
- Upgraded internal system components, including CPUs, memory, hard drives, and network cables.
- Maintained accurate asset records through routine physical inventory checks.
- Executed hardware diagnostics to identify and replace failing parts.
Fulfillment Associate
Amazon
Bondurant, IA
09.2024 - 05.2025
- Maintains data accuracy using scanners and tracking tools.
- Stamps track tags on merchandise, referring to the destination.
- Communicate effectively with supervisors and team members to address workflow challenges.
Installation Technician
Dynasty siding
Polk, IA
08.2022 - 09.2024
- worked with team members to install new windows, doors, and physical security features.
- worked with team members to install new siding on both new and remodeled houses.
- Managed tools and materials with attention to safety measures.
Data Technician
Google Kenya
Nairobi, Kenya
08.2019 - 06.2022
- Assisted with secure web applications and basic data analysis using SQL.
- Identified opportunities for process improvement through the analysis of historical datasets.
- Gained early exposure to IT and data-handling practices.
- Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
Education
Associate of Science - Cyber Security
Des Moines Area Community College
Ankeny, IASkills
- Cybersecurity fundamentals
- Network security
- Threat detection
- Linux command line
- Python programming
- Data analysis
- Risk management
- Incident reporting
Certification
- CompTIA security+, Dmacc (2024)
- Cybersecurity, Google-coursera (2025)
- Data analytics, Google-coursera (2022)
Timeline
Data Center Technician
Milestone Technologies At Facebook
05.2025 - Current
Fulfillment Associate
Amazon
09.2024 - 05.2025
Installation Technician
Dynasty siding
08.2022 - 09.2024
Data Technician
Google Kenya
08.2019 - 06.2022
Associate of Science - Cyber Security
Des Moines Area Community College