Mounir Houamel
Summary
Dynamic HR Generalist with the United States Air Force, adept at personnel management and data analysis. Spearheaded a custom database project that halved manpower needs, while enhancing operational efficiency. Strong communicator and problem-solver, committed to optimizing workflows and fostering teamwork in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Operations Center Operator
Allied Universal Security Services
09.2019 - 05.2021
- Monitored real-time security feeds and incident alerts, rapidly assessing and responding to potential threats to ensure asset protection and personnel safety.
- Conducted detailed incident reporting and documentation, providing actionable intelligence to support investigative and operational efforts.
- Collaborated with cross-functional teams to enhance security protocols, optimize threat detection, and improve response times.
- Utilized advanced surveillance systems and analytics tools to identify and assess security risks, preventing breaches and minimizing operational disruptions.
- Maintained up-to-date knowledge of industry policies, procedures, and best practices to safely operate security equipment and systems.
- Performed duties in various environments, including extreme weather conditions, demonstrating adaptability and commitment to mission success.
Bank Teller
Wells Fargo
02.2017 - 09.2019
- Educated customers on digital banking tools, including mobile apps and online platforms, enhancing user confidence and reducing in-branch service demand.
- Processed high-volume cash transactions, deposits, withdrawals, and payments with precision, maintaining 100% compliance with financial regulations.
- Conducted accurate cash handling through both manual and machine-assisted methods, ensuring efficient end-of-day balancing and minimizing discrepancies.
- Built strong customer relationships by understanding financial needs, establishing trust, and identifying cross-selling opportunities for checking accounts, loans, and other financial products, driving revenue growth.
- Delivered exceptional customer service, resolving account inquiries and complex issues promptly to enhance customer satisfaction and loyalty.
- Collaborated with team members to optimize branch operations, streamline workflows, and uphold the bank's commitment to financial security and service excellence.
- Pursued a bank teller role to immerse in an English-speaking work environment, enhancing language skills and cultural fluency while delivering exceptional customer service, and providing translation support for Arabic and French-speaking clients.
Cashier
Out Of The Closet Thrift Stores
11.2016 - 02.2017
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Architectural Intern
WalSam Architecture & Interior Design
01.2016 - 09.2016
- Prepared and submitted building permit applications, ensuring timely compliance with regulatory deadlines.
- Conducted precise site measurements and assessments.
- Researched local building codes, zoning regulations, and material standards to inform design decisions and ensure project compliance.
- Organized and maintained blueprint files, construction documents, and design revisions.
- Assisted senior architects in drafting conceptual designs, floor plans, and 3D models using AutoCAD.
- Conducted site visits to monitor construction progress and verify adherence to design specifications.
Education
Bachelor of Science - Cyber And Data Security Technology
University Of Arizona Global Campus
Online07-2027
Bachelor of Arts - Architecture
University of Batna 1
Batna - Algeria06-2016
Skills
- Personnel Management
- Leadership and Team Coordination
- IT Fundamentals
- Cybersecurity Fundamentals
- Data Analysis and Reporting
- Communication and Interpersonal Skills
- Problem-Solving
- Technical Troubleshooting
- Regulatory Compliance
- Attention to Detail
- Project Management
- Technical Writing
- Cross-Functional Collaboration
- Time Management and Prioritization
Certification
CompTIA - Security+
MIT xPRO - Designing and Building AI Products and Services
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Timeline
Security Operations Center Operator
Allied Universal Security Services
09.2019 - 05.2021
Bank Teller
Wells Fargo
02.2017 - 09.2019
Cashier
Out Of The Closet Thrift Stores
11.2016 - 02.2017
Architectural Intern
WalSam Architecture & Interior Design
01.2016 - 09.2016
Bachelor of Science - Cyber And Data Security Technology
University Of Arizona Global Campus
Bachelor of Arts - Architecture
University of Batna 1