Michael Connelly
Lansdowne,PA
Summary
Transportation Management & Logistics | Aviation & Railways | I help maximize safety, compliance, and performance
• 25 years' experience in Dispatch, Logistics and Flight Operations.
• Skilled supervisor with experience training, leading, and mentoring employees to achieve business objectives.
• Ability to prioritize and multi-task, especially in fast-paced high workload environment.
• Strategic thinker with excellent organizational and communication skills.
• Committed to regulatory compliance, safety, and Hazmat regulations.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Security Operations Center Operator
SAP
Newtown Square, PA
03.2022 - 06.2022
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw a team of 20+ security officers and managed scheduling and performance evaluations.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Monitored video surveillance feed and system alerts for suspicious activity.
System Planning - Rail Equipment Scheduler
SEPTA
Philadelphia, PA
01.2020 - 03.2022
- Optimizes use of car fleet to meet morning and evening peak demand
- Developed operating plans for Regional Rail Equipment assignment
- Analyzed ridership and matched capacity with passenger demand for Regional Rail trains
- Utilized Multi-Rail Enterprise (MRP) (and comparable) software in planning, development and optimization of Rail Equipment Schedules
Aircraft Dispatcher
EASTERN AIRLINES
Wayne, PA
07.2019 - 01.2020
- Shared joint responsibility with the Pilot in Command for preflight planning, delay and dispatch releases for flights, staying in compliance with FARS, Operations Specifications and Eastern Airlines policy
- Dispatched a fleet of 8 767-200 and 767-300 aircraft, ensuring the safety of all passengers and aircraft
- Evaluated weather trends along routes and notified flights of adverse weather conditions.
- Monitored movement of aircraft to minimize delays and maximize safety.
Dispatcher - SRC Coordinator
Tozour Energy Systems
King of Prussia, PA
04.2019 - 07.2019
- Provided proactive follow-up with customer, service mechanics and interoffice personnel to ensure outstanding issues are resolved and all commitments and expectations are met or exceeded
- Prioritized workload and requests to ensure customer satisfaction was delivered.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Dispatcher Trainee - Rail and Power Controller
PATCO
Camden, NJ
09.2017 - 01.2019
- Supervised over 50 Train Operators to ensure on time performance and adherence to company procedures
- Authorized, monitors, and controls all movement on or about PATCO's main-line tracks, including high- speed trains, patrons and employees, assuring safe and efficient transportation
- Selected for 16-month leadership program to become expert at all aspects of business unit in preparation for management role
- Ensured compliance with Operating Rules and Procedures achieving zero safety violations
- Managed and resolves all emergencies directly through field personnel and outside emergency response agencies
Tower Operator
Boeing
Ridley Park, PA
04.2016 - 09.2017
- Directed the initial response of emergency equipment and personnel to aircraft mishaps and emergencies
- Coordinated the smooth control of traffic between local Federal Aviation Authority and air traffic controllers without conflict between traffic patterns
- Performed and directed flight following of aircraft during experimental, engineering, production, crew training, re positioning, or demonstration flights
- Maximized operations to allow for increased helicopter production and flight testing.
Flight Operations Coordinator
Aerotek Staffing
New Castle, DE
04.2015 - 07.2015
- Managed 5 employees including Line Service Technicians and Company Drivers facilitating projects, conflict resolution, training and scheduling to maximize flight operations
- Monitored and verified time and expenses for flight crews and flight operations personnel for payroll and accounting audits
- Ensured international arrangements which included: customs, handling and over flight exemptions.
Emergency Operations Center Controller
Fireside Partners
New Castle, DE
11.2014 - 04.2015
- Monitored Emergency Operations Center Control Room of the aviation emergency response department
- Utilized aircraft dispatch competencies to monitor client's aircraft for irregular operations to ensure safety and on time operations
- Ensured travel and hotel accommodations for HELP TEAM and clients during active emergency responses.
Flight Operations Dispatcher & Scheduler
AgustaWestland Philadelphia Corporation
Philadelphia, PA
06.2014 - 11.2014
- Responsible for implementing a new flight information and scheduling system and training all required personnel
- Coordinated the scheduling with requisite departments all flight operations including: training, production, maintenance, marketing, experimental and ferry flights
- Developed and revised dispatch manuals and procedures to increase compliance
- Delegated personnel during ground and flight emergencies.
Weighmaster / Scale House Operator
Covenant Security Services
Marcus Hook, PA
05.2013 - 06.2014
- Ensured all trucks were properly and accurately weighed on the scale both entering and leaving the facility
- Responsible for developing training materials for personnel each time an upgrade was made to the computer system
- Calculated and scheduled workload based on manpower and corporate goals
- Worked closely with trucking managers to work in last-minute loads to help increase company revenue.
Aircraft Dispatcher / Charter Operations
USA3000 Airlines
Newtown Square, PA
10.2002 - 02.2012
- Planned, scheduled, and dispatched scheduled, charter and contracted flights for the Department of Defense
- Contracted fuel arrangements overfly permits, ground handling, and FBO reservations
- Developed, created and revised dispatch manuals and procedures
- Computed flight plans and trip sheets for all flight movement to ensure on time performance
- Relayed departure, arrival, delay, aircraft and airfield status, and other pertinent information to up line-controlling agencies.
Education
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Daytona Beach, FL06.1996
Bachelor of Science - Information Technology - Information Management
University of Phoenix
Philadelphia, PA10.2015
Skills
- Emergency Response and Management
- Corrective Actions
- Corporate Social Responsibility
- Medical Emergency Response
- Security Regulations
- Contingency Planning
- Emergency Training
- Operational Efficiency
- Conflict Resolution
- Transportation Management
- Critical Thinking
- Transportation and Logistics Coordination
Certification
- FAA Certified Commercial Pilot
- FAA Certified Aircraft Dispatcher
- PATCO Certified Train Operator
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Security Operations Center Operator
SAP
03.2022 - 06.2022
System Planning - Rail Equipment Scheduler
SEPTA
01.2020 - 03.2022
Aircraft Dispatcher
EASTERN AIRLINES
07.2019 - 01.2020
Dispatcher - SRC Coordinator
Tozour Energy Systems
04.2019 - 07.2019
Dispatcher Trainee - Rail and Power Controller
PATCO
09.2017 - 01.2019
Tower Operator
Boeing
04.2016 - 09.2017
Flight Operations Coordinator
Aerotek Staffing
04.2015 - 07.2015
Emergency Operations Center Controller
Fireside Partners
11.2014 - 04.2015
Flight Operations Dispatcher & Scheduler
AgustaWestland Philadelphia Corporation
06.2014 - 11.2014
Weighmaster / Scale House Operator
Covenant Security Services
05.2013 - 06.2014
Aircraft Dispatcher / Charter Operations
USA3000 Airlines
10.2002 - 02.2012
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Bachelor of Science - Information Technology - Information Management
University of Phoenix
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