Daniel De Leon
PalAmerican Security
Phoenix,AZ
2
Languages
1
Certification
14
years of professional experience
Experienced security professional with a strong record in incident response, access control, and team coordination. Known for sound decision-making, clear communication, and steady leadership in high-pressure environments.
Work History
Security Operations Center Operator
1 Year 10 Months- Monitored CCTV feeds and alarm panels to identify security concerns and coordinate rapid response.
- Investigated suspicious activity and escalated critical events for timely response.
- Reviewed access logs and badge activity to identify policy violations.
- Coordinated with technicians and analysts to maintain security operations continuity.
- Updated procedures and shift handoffs to improve incident response consistency.
- Provided technical guidance to junior team members, fostering a positive learning environment while reinforcing key skills development among staff members.
Security Field Supervisor
2 Years 6 Months- Supervised security officers during site patrols, post coverage, and shift handoffs.
- Trained new officers on post orders, reporting procedures, and emergency response protocols.
- Responded to incidents, coordinated escalation, and documented accurate incident reports.
- Monitored access control, radio communications, and surveillance systems for suspicious activity.
- Coordinated with clients and management to resolve concerns and maintain service quality.
- Enforced safety procedures and corrected performance issues to improve team accountability.
- Mentored junior staff members, fostering professional growth and development within the team.
- Maintained high levels of situational awareness during large-scale events, coordinating resources effectively to ensure public safety.
- Collaborated with local law enforcement agencies to address security concerns and share relevant information.
Overnight Stocker
1 Year 6 Months- Unloaded overnight freight and stocked merchandise to maintain full shelf presentation.
- Operated pallet jacks and stock carts to move product safely through sales floor and backroom.
- Faced, zoned, and organized aisles to improve customer shopping conditions before store opening.
- Rotated perishable and dated inventory to support freshness and reduce shrink.
Security Officer
1 Year 1 Month- Responded quickly to incidents, de-escalating issues and coordinating appropriate security actions.
- Communicated concerns promptly with supervisors, clients, and emergency responders.
- Communicated concerns promptly with supervisors, clients, and emergency responders when needed.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
Server/Cocktail Bartender
2 Years 3 Months- Took accurate food and beverage orders using venue service procedures.
- Coordinated with kitchen and bar staff to ensure timely order delivery.
- Maintained cleanliness and sanitation standards across guest and back-of-house areas.
- Followed alcohol service policies and venue guidelines for compliant guest service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Security Officer
11 Months- Monitored entrances, patrol routes, and CCTV feeds to maintain safe, secure facility conditions.
- Inspected doors, locks, alarms, and perimeter areas for signs of tampering or safety risks.
- Documented daily activities, incidents, and unusual observations in clear security reports.
- Controlled visitor access by verifying credentials, issuing badges, and directing authorized entry.
- Conducted routine foot patrols to deter unauthorized activity and identify hazards.
Education
High School Diploma
No Degree - Law Enforcement
Skills
Security protocols
Access management
Problem-solving
Incident prioritization
Analytical skills
Incident response
Team collaboration
Communication skills
Clear reporting
Problem-solving skills
Certification
- APCO 911 Dispatcher
- APCO/CTO - Communications Training Officer
- CPR and AED
- FEMA
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Security Operations Center Operator
PalAmerican Security
11.2024 - CurrentRead More
Security Field Supervisor
Anderson Security Agency / PalAmerican Security
05.2022 - 11.2024Read More
Overnight Stocker
Fry's Food And Drug
04.2018 - 10.2019Read More
Security Officer
Allied Universal Security Services
11.2015 - 12.2016Read More
Server/Cocktail Bartender
El Paso Live
08.2013 - 11.2015Read More
Security Officer
JLS Security
08.2012 - 07.2013Read More
Central Arizona College
No Degree from Law Enforcement
Read More
El Dorado High School
High School Diploma
Read More