In Young Bae
Fort Lee,NJ
Summary
Motivated bioinformatics student with knowledge of molecular modeling programs, bioinformatics tools, data analysis, and database search. Possesses an understanding of biological principles, organic chemistry, and molecular biology. Experience using various bioinformatics tools to analyze and interpret sequence data.
Overview
12
12
years of professional experience
Work History
Call Center Representative
Pondera
07.2023 - Current
- Enhanced communication skills through active listening, empathy, and clear verbal responses during customer interactions.
- Kept up-to-date with company products, services, policies, and regulations to provide accurate information to callers at all times.
Sales Representative
Aldo Shoes
05.2018 - 06.2019
- Hanam branch of Aldo increased its sales by about 150% during my employment. I was one of the highest-selling sales representatives in Aldo Korea.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Provided English-Korean interpretations for English-speaking customers.
Translator and Interpreter
Freelancer
01.2016 - 06.2019
- Translated documents from Korean to English.
- Translation projects included business emails, research articles to be published internationally, and mobile game transcripts for a start-up company.
- Quickly learned basic terminologies and concepts to translate documents in specific technical fields.
- Casual interpretation for English-Korean phone calls, conversations, etc.
Server
Kogiya
02.2013 - 04.2014
- Was the highest-tipped server in the restaurant.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
Education
Bachelor of Science - Bioinformatics
New York City College of Technology
Brooklyn, NY05.2025
Associate of Science - Science
Tidewater Community College
Norfolk, VA12.2012
Skills
Molecular modeling program experiences: Maestro and VMD
Linux familiarity
Proficient in Python
Bioinformatics Tools Proficiency: USCS, Galaxy, NCBI BLAST, UGENE
Basic Java, SQL, and R skills
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Call Center Representative
Pondera
07.2023 - Current
Sales Representative
Aldo Shoes
05.2018 - 06.2019
Translator and Interpreter
Freelancer
01.2016 - 06.2019
Server
Kogiya
02.2013 - 04.2014
Bachelor of Science - Bioinformatics
New York City College of Technology
Associate of Science - Science
Tidewater Community College
Similar Profiles
Francisco David GuevaraFrancisco David Guevara
Flex Agent at PonderaFlex Agent at Pondera
Kayla ThorntonKayla Thornton
Customer Service Representative at Pondera Services-RemoteCustomer Service Representative at Pondera Services-Remote
Ermek EsenkanovErmek Esenkanov
Purchasing Specialist at Pondera IndustryPurchasing Specialist at Pondera Industry