Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server
Ioana Pop

Ioana Pop

Ketchum,ID

Summary

Experienced with market analysis, campaign management, and product positioning. Utilizes strong research and data interpretation skills to inform marketing strategies. Knowledge of driving brand awareness and engaging target audiences effectively.

Marketing professional with background in creating and executing effective marketing campaigns. Known for delivering impactful results that elevate brand presence and customer engagement.


Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Knowledgeable Manager with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.


Overview

5
5
years of professional experience

Work History

Server

Sun Valley
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Manager

Lupo Restaurant
08.2021 - 09.2024
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Recruited and trained new employees to meet job requirements.
  • Accomplished multiple tasks within established timeframes.

Banquet Server

Sun Valley Resort
06.2021 - 10.2021
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Marketing Intern

Red Bull
02.2020 - 05.2021
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Conducted market research to identify target audiences and optimize marketing efforts.
  • Coordinated with vendors to secure promotional items, enhancing brand visibility at events.
  • Facilitated collection and analysis of customer feedback to guide improvements in marketing strategies.
  • Assisted in developing social media advertising campaigns that significantly increased online engagement.
  • Participated in brainstorming sessions, contributing ideas that were incorporated into marketing campaigns.

Education

Business Administration And Management

University of Babes Bolyai
06-2020

Skills

  • Social media marketing
  • Event planning
  • Deadline oriented
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Business development
  • Campaign management
  • Product marketing
  • Staff supervision

Languages

English
Full Professional
German
Professional
Romanian
Native/ Bilingual

Timeline

Server

Sun Valley
06.2024 - Current

Manager

Lupo Restaurant
08.2021 - 09.2024

Banquet Server

Sun Valley Resort
06.2021 - 10.2021

Marketing Intern

Red Bull
02.2020 - 05.2021

Business Administration And Management

University of Babes Bolyai
Ioana Pop