IOANE JR ULALOVU
Terminix PestControl
Daly City,CA
1
Certification
15
years of professional experience
Experienced with customer service and communication, ensuring client needs are met promptly. Utilizes problem-solving skills to address and resolve inquiries effectively. Knowledge of maintaining positive client experience through attention to detail and consistent service quality.
Professional service expert with significant experience in customer interaction and issue resolution. Strong focus on teamwork and achieving desired outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, problem-solving, and delivering high-quality service.
Work History
Terminix Pest Control Service Rep License Number 68162
2 Years- Expiration Date June 30 2027
- Terminix PestControl 3481 Arden Rd Building F Hayward CA 94545.
- Managed customer inquiries and resolved service issues efficiently.
- Provided expert knowledge on pest control products and services to clients.
- Developed and maintained strong relationships with customers to enhance satisfaction.
- Implemented process improvements that increased operational efficiency in service delivery.
- Coordinated scheduling of service appointments to optimize technician routes.
- Trained new staff on company protocols and customer service standards.
Caregiver for Mr Lee Traynham Arbuckle
3 Months- Provided daily personal care and assistance to clients, enhancing comfort and well-being.
- Developed individualized care plans based on client needs and preferences, ensuring tailored support.
- Assisted with medication management, promoting adherence and safety for clients.
- Monitored health indicators and reported changes to healthcare professionals efficiently.
- Trained new caregivers on best practices for personal care and client interaction techniques.
- Implemented safety protocols to maintain a secure environment for clients and staff.
Caregiver for Mr Bill Werner
2 Months- Assisted with medication management, ensuring adherence to prescribed schedules.
- Provided compassionate care and support to enhance clients' daily living activities.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored clients' health conditions, reporting changes to families and medical staff.
- Trained new caregivers on best practices for client care and safety protocols.
- Implemented engaging activities to promote physical and mental well-being among clients.
Biomedical Consultant
6 Months- Service and Maintenance of Hospital Equipment. Ordering/Spare Parts Request, New Equipment Request/Inventory Update of Hospital Equipment from Surgical, Diagnostic Equipment to Dental and Monitoring Equipment. Provide User Training on Operation and Maintenance and Standard Operating Procedure (SOP).
- PIHOA(Pacific Island Health Officers Association) Hawaii
Head of Department Biomedical Technician
2 Years 4 Months- Establishing of the New Biomedical Office at Western Health that looks after 3 Level 1 Sub-Divisional Hospital,3-Level 2 Sub Divisional Hospital 4-Health Center Level A,4-Health Center Level B,20 Health Center Level C and 24 Nursing Station.
- Ministry of Health Biomedical And Pharmaceutical Services(Fiji)
Senior Biomedical Engineer National
11 Months- National Operation of Biomedical Operation. National Field Operation to Tender of Equipment/Specifications TOC/Distribution of Spare Parts and New Equipment Order to Other Biomedical Centers. Liase with Supplier and Manufacturers regarding Purchase Order, Tender,Contracts of Stakeholders within the Biomedical Services. Rectify and Expediting Technical Issues regarding Biomedical Services that are of National Level Interest.
Acting Head of Department Biomedical
7 Months- BIOMEDICAL Operation for 1-Specilized Referral Hospital LEVEL 1 Plus. 10-SUB-Divisional Hospital Level 2,7-HEALTH Centers Level A,6-HEALTH CENTERS LEVEL B,25 HEALTH CENTRES LEVEL C.
Biomedical Engineer Staff Sergeant(NCO)
11 Months- Service, Repair and Maintenance of Medical Equipment for 1-Level 1plus Hospital in Syria(CAMP FAOUR) and Health Facility Outside Post of FIJI AREA of Operation Fiji Military Health Dispensary in Israel, 1-Post Camp 22 Medical Facility Boarder Line. 1x Medical Post Mount Hermon Servicing of Laboratory, Surgical and Medical Equipment in Lebanon UNIFIL NAQOURA Camp on monthly schedule
Senior Biomedical Engineer National Level Fiji
4 Months- National Operation of Biomedical Operation. National Field Operation to Tender of Equipment/Specifications TOC/Distribution of Spare Parts and New Equipment Order to Other Biomedical Centers. Liase with Supplier and Manufacturers regarding Purchase Order, Contracts of Stakeholders within the Biomedical Services. Rectify and Expediting Technical Issues regarding Biomedical Services that are of National Interest.
Acting Head of Department for Biomedical Engineering Services Lautoka Hospital
11 Months- Overall Biomedical Services for the Western Division of Fiji including 1x Level 1 Plus Hospital 5-Sub-Divisional Hospital
Biomedical Supervisor Engineering Support Level 3(ES03)
1 Year 2 Months- Supervisory Post for Biomedical Operation in the CENTRAL And EASTERN DIVISION for 1-Specilized Referral Hospital LEVEL 1 Plus,10-SUB-Divisional Hospital Level 2,20-HEALTH Centers Level A,15-HEALTH CENTERS LEVEL B,25 HEALTH CENTRES LEVEL C.
Biomedical Technician Engineering Support Level 6(ES06)
6 Years 2 Months- Specialize in the Service, Maintenance and repair of Laboratory Equipment other tasks include Monitoring, Diagnostic Equipment for the CENTRAL And EASTERN DIVISION for 1-Specilized Referral Hospital LEVEL 1 Plus,10-SUB-Divisional Hospital Level 2,7-HEALTH Centers Level A,6-HEALTH CENTERS LEVEL B,25 HEALTH CENTRES LEVEL C.
Education
Diploma in Electrical Electronics Instrumentation - Diploma in Electrical Electronics Instrumentation
Skills
List your strengths relevant for the role you’re applying for
List one of your strengths
Customer support
Customer relations
Database maintenance
Organization
Complaint handling
Database management
Customer relationship management
Accomplishments
- Promoted products and encouraged customers to upgrade their existing product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Telephone Service - Professionally processed 40+ calls per day, providing information and service to ensure customer satisfaction.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
ACTIVITIES
Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more. Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more.
Certification
- Certificate in Maintence of Fresinius Kidney Dialysis Equipment 2023-Fiji
- Certificate in Maintence of Biochemistry Analyzer, Hematology Analyzer BC 3000 Mindray BS-800/BS2000, BS-240, BS350, BS-200-Mindray Headquater Shenzen China.
- Certificate of Maintenance Anesthatic Machine Mindray China.2016
- Certificate of Maintenance Application Trainning CT 128 Slice Simmens (Korea) 2013
- Roche New Zealand Trainning on Sysmex Service and Maintenance Hematology Equipment XN 1000.2013
Languages
English
Full Professional
Timeline
Terminix Pest Control Service Rep License Number 68162
Terminix PestControl
06.2024 - CurrentRead More
Caregiver for Mr Lee Traynham Arbuckle
Lee Traynham
12.2023 - 03.2024Read More
Caregiver for Mr Bill Werner
Bill Werner/Pat
06.2023 - 08.2023Read More
Biomedical Consultant
Ebeye Hospital
10.2022 - 04.2023Read More
Head of Department Biomedical Technician
Western Health(Fiji)
05.2020 - 09.2022Read More
Senior Biomedical Engineer National
Ministry of Health Biomedical And Pharmaceutical Services(Fiji)Fiji Pharmaceutical and Biomedical Service (FPBS)
10.2019 - 09.2020Read More
Acting Head of Department Biomedical
Colonial War Memorial Hospital(Fiji)
09.2019 - 04.2020Read More
Biomedical Engineer Staff Sergeant(NCO)
Republic of Fiji Military Forces United Nation Disengagment Observer Force (UNDOF) Israel and Syria.
09.2018 - 08.2019Read More
Senior Biomedical Engineer National Level Fiji
Ministry of Health Biomedical And Pharmaceutical Services(Fiji)Fiji Pharmaceutical and Biomedical Service (FPBS)
04.2018 - 08.2018Read More
Acting Head of Department for Biomedical Engineering Services Lautoka Hospital
Ministry of Health Biomedical And Pharmaceutical Services (FIJI) Lautoka Hospital
04.2017 - 03.2018Read More
Biomedical Supervisor Engineering Support Level 3(ES03)
Ministry of Health Biomedical And Pharmaceutical Services (FIJI) Colonial War Memorial Hospital(Fiji)
01.2016 - 03.2017Read More
Biomedical Technician Engineering Support Level 6(ES06)
Ministry of Health Biomedical And Pharmaceutical Services (FIJI) Colonial War Memorial Hospital(Fiji)
01.2011 - 03.2017Read More
National University of Fiji
Diploma in Electrical Electronics Instrumentation from Diploma in Electrical Electronics Instrumentation
Read More