IOANNA BOUMAKIS

Seasonal Hotel Hospitality

4 star hotel

Fine dining restaurant

• Mixology
• Fine Dining service
• Bottle Opening
• Collaborated with kitchen staff to coordinate timely food delivery and maintain service efficiency.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Coffee production/ Latte Art
• Serving/ Cashier
• Costumer Service
• Inventory Stocks/ Orders
• Staff training
• Skilled in multitasking and working efficiently in a fast-paced environment.

• Seasonal worker
• Coffee production/ Latte Art
• Cocktail mixology
• Inventory stocks
• High end costumer service
• Assisted with inventory management and restocked supplies as needed.

• Coffee and sweets
• Costumer Service
• Inventory
• Training staff members
• Maintained a clean and sanitary work station, adhering to food safety guidelines and regulations.
• Conducted training sessions for new barista staff, ensuring consistency in drink quality and customer experience.

• Coffee production
• Learned a lot on different coffee beans, brewing methods, and flavor profiles to educate customers and myself

• Coffee Production
• Costumer Service
• Inventory
• Managed espresso bar operations and provided exceptional customer service in a high-volume coffee shop for 2 years..
• Utilized POS system to accurately process orders and handle cash transactions.