Proactive Facilities Manager known for strong team leadership and budget management skills. Successfully streamlined maintenance processes and enhanced resident satisfaction through effective communication and conflict resolution strategies.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Facilities Manager
Rudin Management Company
07.2021 - Current
Managed daily operations of residential facilities, ensuring compliance with safety and maintenance standards.
Coordinated tenant communications and resolved issues to enhance resident satisfaction and retention.
Implemented property management software for streamlined maintenance requests and reporting processes.
Developed and maintained positive relationships with vendors to ensure timely service delivery and cost efficiency.
Trained new staff on operational procedures, fostering a collaborative work environment focused on excellence.
Conducted regular inspections of properties, identifying areas for improvement in safety and aesthetics.
Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Reported and documented maintenance requests and scheduled appropriate services.
Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
Managed daily operations, ensuring smooth functioning of the residential complex.
Handyman Assistant Resident Manager
Equity Residential
05.2020 - 06.2021
Assisted in routine maintenance tasks, ensuring timely completion and adherence to safety protocols.
Collaborated with skilled tradespeople on repairs, enhancing team efficiency and workflow.
Organized tools and materials for projects, improving workspace accessibility and reducing downtime.
Supported property inspections by identifying maintenance issues, contributing to overall property condition assessments.
Project Manager
Metropolitan Construction and Maintenance
09.2015 - 04.2020
Led project planning and execution to ensure timely completion within budget constraints.
Coordinated cross-functional teams to enhance collaboration and streamline communication processes.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Education
Residential And Commercial Manager. - Building Management
32BJ Training Fund
New York, NY
06-2023
Skills
Building maintenance
Budgeting and financial management
Building inspections
Asset management
Inventory procurement
Schedule coordination
Schedule management
Emergency preparedness
Team direction
Environmental compliance
Certification
Building management systems, Heating systems, Green Building Management, HVAC and refrigerant handling (universal EPA) Training - 32BJ training fund, Brooklyn college of technology, Plumbing, electrical systems training in Queens college provided by 32BJ training fund, from 9/20/2020 to 6/20/2023.
Languages
English
Professional Working
Greek
Full Professional
Timeline
Facilities Manager
Rudin Management Company
07.2021 - Current
Handyman Assistant Resident Manager
Equity Residential
05.2020 - 06.2021
Project Manager
Metropolitan Construction and Maintenance
09.2015 - 04.2020
Residential And Commercial Manager. - Building Management