Ion Simion
Phoenix
Summary
Results-driven health facilities operator specializing in compliance management, care plan development, and staff training. Proven track record of enhancing operational efficiency while maintaining high standards of care. Expertise in implementing effective training programs that improve staff performance and patient outcomes.
Overview
27
27
years of professional experience
Work History
Owner / Facility Operator
Morningside Behavior Homes, LLC
Phoenix
07.2022 - Current
- Managed daily operations of residential behavior home for individuals with mental health needs.
- Developed and implemented individualized care plans tailored to resident requirements.
- Coordinated staff training sessions on best practices in behavioral health support.
- Ensured compliance with state regulations and licensing requirements for behavior homes.
- Recruited, hired, and trained qualified staff to maintain high care standards.
- Established policies and procedures to enhance organizational effectiveness.
- Oversaw budgeting and financial management to ensure operational sustainability.
Licensed Health Insurance Agent
US Health Group & Kemper Health
Phoenix
06.2007 - 11.2022
- Guided clients in selecting suitable health insurance plans.
- Educated customers on benefits and coverage options of policies.
- Processed applications and managed client documentation efficiently.
- Conducted follow-ups to ensure client retention and satisfaction.
- Collaborated with team members to improve customer service strategies.
- Maintained current knowledge of industry regulations and compliance standards.
- Researched and analyzed customer data for accuracy in coverage information.
- Maintained precise records of all customer interactions and transactions.
Adult Care Home Owner and Manager
The Harbor Lighthouse, LLC
Glendale
03.1999 - 05.2007
- Managed daily operations of multi-faceted hospitality business to ensure smooth functioning and high service standards.
- Managed daily operations of business, including hiring and training staff.
- Oversaw staff recruitment, training, and performance evaluations.
- Supervised worker performance, focusing on achieving specific productivity and efficiency targets.
- Ensured compliance with local, state, and federal regulations.
- Maintained compliance with health and safety regulations in all areas.
- Oversaw budgeting and financial management.
- Resolved customer inquiries and issues promptly, enhancing overall customer satisfaction.
Education
Associate of Science - Flight & Aviation Management
Aviation Military Academy
Romania08-1984
Skills
- Compliance management
- Care plan development
- Financial oversight
- Policy formulation
- Risk assessment
- Contract administration
- Administrative oversight
- Operational efficiency
- Team leadership
- Team supervision
- Training coordination
- Talent development
- Crisis response management
- Staffing strategies
- Business growth initiatives
- Financial management strategies
- Development programs
- Problem solving
- Relationship management
- Attention to detail
Languages
English
Professional
Romanian
Professional
Timeline
Owner / Facility Operator
Morningside Behavior Homes, LLC
07.2022 - Current
Licensed Health Insurance Agent
US Health Group & Kemper Health
06.2007 - 11.2022
Adult Care Home Owner and Manager
The Harbor Lighthouse, LLC
03.1999 - 05.2007
Associate of Science - Flight & Aviation Management
Aviation Military Academy