Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ionica (Nica) Waswick

Grand Rapids,MI

Summary

Experienced non-medical Care Provider offering five years of expertise providing in-home/facility care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Overview

7
7
years of professional experience

Work History

Rover

Rover.com
08.2022 - Current
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Communicated professionally with pet owners via phone, email, and text.
  • Exercised animals regularly with walks and rigorous play activities.
  • Implemented positive reinforcement training techniques to help pets learn proper behaviors.
  • Monitored training, made notes and reported back to guardian regarding progress.
  • Prepared food and water following instructions from pet owners.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Gave medication to pets following guidelines from owners.

Babysitter/Nanny

Self Employed
05.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Planned fun outings and educational activities to keep children entertained.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Administered medications, following strict instructions from parents and medical labels.
  • Provided safe transportation to and from school and extracurricular activities.
  • Encouraged children to be understanding and patient with others.
  • Supervised children engaged in physical activity, learning and social skills with peers.

Medical Technologist/Resident Aide

Sunset Manor And Villages
04.2018 - Current
  • Accurately dispense of medications within a timely manner to residents needing such.
  • Train and orient new medical technologists/ Resident Aides to perform.
  • Professionally correspond with families regarding their loved ones care.
  • Collaborate with outside professionals regarding residents individual needs.
  • Assist with residents ADLS to ensure they are getting the upmost care.
  • Collect date and send out necessary labs to participating offices
  • Obtain vitals frequently
  • Complete wound care

Curbside Shopper

Meijer
08.2018 - 12.2019
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Waitress/hostess

Famous Daves BBQ
12.2018 - 11.2019
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Waitress

Chicken Licken
08.2016 - 01.2017
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Zeeland West High School
Zeeland, MI
06.2017

Skills

  • Customer Service
  • Incident Reporting
  • Emergency Response
  • Communication skills

Timeline

Rover

Rover.com
08.2022 - Current

Waitress/hostess

Famous Daves BBQ
12.2018 - 11.2019

Curbside Shopper

Meijer
08.2018 - 12.2019

Babysitter/Nanny

Self Employed
05.2018 - Current

Medical Technologist/Resident Aide

Sunset Manor And Villages
04.2018 - Current

Waitress

Chicken Licken
08.2016 - 01.2017

High School Diploma -

Zeeland West High School

Similar Profiles

CREATE PROFILE
Ionica (Nica) Waswick