Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Monteiro

Summary

I am a college student with several years of experience in customer service. I am people-oriented; I'm motivated to help those around me. As a cashier, I’ve gotten the chance to learn people skills, while working as a cook has strengthened my eye for detail and ability to work in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Pizza Cook

Dewey's Pizza
Lakewood
06.2024 - Current
  • Demonstrated adaptability and transferable skills by working at a variety of different stations within the kitchen.
  • Worked with quickness and detail orientation in a fast-paced environment while maintaining a friendly atmosphere
  • Collaborated and communicated with crew members to produce $3,000 worth of food in one hour during peak business
  • Maintained equipment and working environment cleanliness thoroughly before closing each shift

Cashier

Discount Drug Mart
Lakewood
09.2023 - 10.2024
  • Managed check out register during high-traffic business hours, processing many transactions within the hour
  • Utilized customer service skills to assist customers with inquiries, issue resolution, and product recommendations daily
  • Helped maintain clean and organized register areas and consistently completed nightly closing duties correctly.
  • Ensured cash drawer was accurate and balanced throughout shift
  • Assisted with stocking and organizing items, keeping inventory

Education

Associate of Arts - English

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Lakewood High School
Lakewood, OH

Skills

Organization

Cleaning

POS Operation

People-Oriented

Team Mentality

Communication

Problem Solving

Customer Service

Critical Thinking

Timeline

Pizza Cook

Dewey's Pizza
06.2024 - Current

Cashier

Discount Drug Mart
09.2023 - 10.2024

Associate of Arts - English

Cuyahoga Community College

High School Diploma -

Lakewood High School

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Sophia Monteiro