Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Ira Deere

Bristol,USA

Summary

With a proven track record at FedEx Ground, I excel in managing complex logistics and leading teams to exceed operational goals. Skilled in AS400 and Microsoft Office, my strategic planning and problem-solving abilities have significantly enhanced efficiency. My leadership is characterized by mentoring over thirty individuals, fostering a culture of safety and productivity.

Overview

29
29
years of professional experience

Work History

Area Manager

FedEx Ground
Kingsport, Tennessee
07.2020 - Current
  • Responsible for planning and managing the outbound sortation and distribution of packages
  • Train, mentor package handlers and operation managers
  • Coordinate with Human Resources for adequate staffing levels
  • Manage and counsel a team of up to thirty plus package handlers
  • Responsible for package handler and operation manager electronic time keeping
  • Conduct monthly safety meetings
  • Communicate with internal and external customers as well as vendors to provide solutions to any problems
  • Arrange and approve line haul schedules in the Transportation Management System
  • Manage and direct the switching of customer trailers and the unloading of pick-up and delivery vans
  • Supervise the loading of trailers and trucks
  • Supervise and manage the hourly rate of package volume
  • Coordinate with drivers and other management for proper van and trailer line ups
  • Review daily reports for follow up with operations managers
  • Oversee the closing, sealing, and dispatching of multiple trailers at elected times
  • Coordinate with Pittsburgh General Headquarters Operations System Support to remedy technical problems and the replacement of damaged equipment
  • Oversee the process and entering of data pertaining to international shipments
  • Oversee the Hazardous Materials acceptance process
  • Responsible for securing the building nightly

Automotive Technician

Rezoom Automotive
Blountville, Tennessee
08.2000 - Current
  • Diagnose, repair, and restore Volkswagens, Audis, Porsches, and other European automotive brands
  • Coordinate with parts suppliers to obtain parts for repairs
  • Manage shipping of incoming and outgoing parcels

Porsche Technician

Rick Hill Imports
Kingsport, Tennessee
08.2023 - 10.2023
  • Diagnose, repair and restore Porsches
  • Consult with the Service, Parts Department and customers

Outbound Service Manager

FedEx Ground
Kingsport, Tennessee
11.2010 - 06.2020
  • Responsible for planning and managing the outbound sortation and distribution of packages
  • Hire, train, and mentor package handlers
  • Manage and counsel a team of up to thirty plus package handlers
  • Responsible for package handler electronic time keeping
  • Conduct monthly safety and package handler retention meetings
  • Communicate with internal and external customers as well as vendors to provide solutions to any problems
  • Arrange and approve line haul schedules in the Transportation Management System
  • Manage and direct the switching of customer trailers and the unloading of pick-up and delivery vans
  • Supervise the loading of trailers and trucks
  • Supervise and manage the hourly rate of package volume
  • Coordinate with drivers and other management for proper van and trailer line ups
  • Close, seal, and dispatch multiple trailers at elected times
  • Coordinate with Pittsburgh General Headquarters Operations System Support to remedy technical problems and the replacement of damaged equipment
  • Process and enter data pertaining to international shipments
  • Accountable for all nightly closings of programs and computer mainframes
  • Responsible for the nightly bank deposit and building lock down

Pick Up & Delivery Coordinator

FedEx Ground
Kingsport, Tennessee
12.2009 - 11.2010
  • Review daily service measurements
  • Coordinate with District and Pittsburgh General Headquarters staff to accomplish tasks that benefit internal and external customers and staff
  • Follow up daily with Independent Contractors to inform them of their performance
  • Lead Safety meetings
  • Perform monthly vehicle inspections ensuring vehicles meet Department of Transportation and Fed Ex Ground standards
  • Enter accurate Line-Haul driver logs
  • Cover other shifts when needed
  • Assign daily and weekly pick ups in AS400

Inbound Service Manager

FedEx Ground
Kingsport, Tennessee
06.2002 - 09.2003
  • Responsible for opening building for inbound sort of packages
  • Direct the unloading of trailers and loading of pick-up and delivery vans
  • Conduct monthly safety meetings
  • Train and mentor a team of up to twenty plus package handlers
  • Manage and fill out package handler timecards
  • Manage the rotation of inbound trailers for unloading
  • Supervise and manage the hourly rate of package volume
  • Coordinate with drivers and other management for proper van and trailer line ups

General Laborer

T & B Construction, LLC
Bristol, Tennessee
03.1999 - 10.1999
  • Assisted in construction of water pump stations and wastewater treatment plants
  • Performed general labor duties including digging footers, fitting and laying pipe, and forming and pouring concrete
  • Operated construction equipment

Package Handler

FedEx Ground
Kingsport, Tennessee
07.1996 - 10.1999
  • Unload and reload vans and trailers for daily deliveries
  • Contact customers to obtain directions for packages that were unable to be delivered due to incorrect delivery address or insufficient information
  • Move trucks and trailers to be loaded and/or unloaded

Education

Bachelor of Science - Advertising and Radio/TV

East Tennessee State University
Johnson City, Tennessee
08.2006

Skills

  • Web browsers
  • Microsoft Office
  • Teams
  • Excel
  • Word
  • Power Point
  • AS400
  • Adobe Photoshop
  • Freehand
  • Illustrator
  • VCDS- VW & Audi diagnostic software
  • Porsche PIWIS diagnostic application
  • Mechanically inclined

Accomplishments

  • Improvements to package sortation conveyors that help reduce damages
  • Saved an automatic Porsche 928 from engine failure by inspecting flex plate and retorquing
  • Implemented portable small package process
  • Southern Division Service Award FY03
  • Improvements to static rollers to improve the handling of incompatible packages
  • Best Outbound Operations B/C Terminal FY10
  • Best Employee Injury Frequency A/B Terminal FY10
  • Best Pre-Load Operations, packages 7.5-20 thousand
  • Most Improved Facility FY09
  • Member of the Damage Reduction Quality Action Team at FedEx Ground station ZJOH 376
  • Best Outbound Operations Mid-South District FY15
  • Bravo Zulu award for going above and beyond while helping the Chattanooga, TN FedEx Ground facility FY17
  • Mid South District Five Pillar Award winner for November FY18 for going above and beyond
  • MIDS Station of the Year FY 2022
  • FY 2024 Outbound Sort Certified twelve out of twelve months

Affiliations

  • SORBA (Southern Off Road Bicycle Asc.) Steele Creel Park, Bristol, TN Trails Liason
  • Furniture builder
  • Cyclist
  • Paddler
  • Designer
  • Cook
  • Outdoor Enthusiast

Timeline

Porsche Technician

Rick Hill Imports
08.2023 - 10.2023

Area Manager

FedEx Ground
07.2020 - Current

Outbound Service Manager

FedEx Ground
11.2010 - 06.2020

Pick Up & Delivery Coordinator

FedEx Ground
12.2009 - 11.2010

Inbound Service Manager

FedEx Ground
06.2002 - 09.2003

Automotive Technician

Rezoom Automotive
08.2000 - Current

General Laborer

T & B Construction, LLC
03.1999 - 10.1999

Package Handler

FedEx Ground
07.1996 - 10.1999

Bachelor of Science - Advertising and Radio/TV

East Tennessee State University

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